Payment, Cancellation, Modification and Refund Policies


Payment Policy

  • A valid credit card is required at the time of booking and full payment will be taken to secure the reservation.
  • Credit cards accepted: Visa, Master Card and American Express.
  • The rates are based on starting date of the activity.

Cancellation, Modification and Refund Policy

Unlimited Season Passes, Hookie Pass, Sublime Pass, T-66 Pass, Spring Pass

  • Product refundedable up to the first day of the ski season (November 23, 2013).

Snow School, Kidz Club Daycare, Brunch

  • Cancellations made 3 days or more prior to your scheduled arrival are fully refundable.
  • Cancellations or modifications of products made 2 days prior to your scheduled arrival: products will be non refundable but will be exchangeable in resort against following products: snow school, equipment rental, day care, ski lift tickets, activity cards, brunch of equivalent or superior value. Administration fees apply.
  • Cancellations or modifications made from the day prior to your scheduled arrival: products are non refundable, not exchangeable.

Equipment Rentals, Lift Tickets, Activity Cards

  • Cancellations made 3 days or more prior to your scheduled arrival are fully refundable.
  • Cancellations or modifications of products made within 2 days of arrival: products will be non refundable but will be exchangeable in resort against following products: snow school, equipment rental, day care, ski lift tickets, activity cards, brunch of equivalent or superior value. Administration fees apply.

Terms and Conditions

  • Additional fees may apply to the lodging portion when the products are part of a package.
  • Additional fees may apply on any modification made upon arrival.
  • There will be no refunds once the vouchers have been delivered.
  • A $25 charge per reservation plus royalty and taxes will be applied to all cancellations or modifications of snow school, daycare, equipment rentals or lift tickets.
  • A charge of $10 per reservation plus royalty and taxes will be applied to all cancellations or modifications of activity cards or brunch.
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