How do I book online?
First, choose the pass you want and add it to your cart. Then follow the reservation steps as they appear on the screen, verify the information and proceed to payment.

When is the best time to buy my membership?
To take advantage of our best deals, purchase your pass during the spring for the next season. Contact Guest Services for more details.

• online
• by phone at 1-866-253-8235 (toll-free) or at 819-681-3000 (ext. 70601)
• in person by visiting our Guest Services Desk at Chalet des Voyageurs.

How can I buy my membership?
In the case of a renewal, your season pass from the previous year will automatically be reactivated. Only students from 18 to 29 years old obtaining a student pass must present themselves in one of our multi-services counter with a photo ID and full-time student proof (student card with picture and schedule of courses) in order to reactive their card.

For new pass owners, go to one of our multi-services counters with a photo ID. A proof of age will be requested for all the following subscriptions: peewee, children, youth, student, senior and master. Students must present a student card and a schedule of classes (full-time only).

Which passes include exclusive privileges?
The following passes include exclusive member privileges:

What is a Parent Pass?
A Parent Pass is a membership to share between parents. Both pictures will be on the membership card. One parent at a time can use the lifts. Must be purchased with a child season pass (12 years and under). All privileges are included. This pass is valid 7 days a week.

Can I pay for my membership by installments
If you purchase your pass by May 28, 2013, yes. Season passes as well as Snow School weekend programs can now be paid in 4 installments as part of a purchase program. To take advantage of this opportunity, you must visit our Guest Services Desk between 9 a.m. and 4 p.m. before May 28, 2013, and provide a valid photo ID, a void check and a credit card number for guarantee. You will then receive a contract including complete terms and conditions. The 4 installments will be automatically taken from your bank account on July 15, August 15, September 15 and October 15. A $25 administrative fee applies.

Do you offer a student pass?
Students from 18 to 29 years old can purchase a student pass without privileges upon presentation of a full-time student proof such as a student card and a schedule of classes. This subscription is offered in the fall.

What date do you refer to for age categories?
The age reference date is September 30 of the current year for all age categories.

Can I benefit from a relative age rate discount if my birthday is during the season?
The age reference date is September 30 of the current year. However, if you turn sixty-five during the season you can pay for your membership at our Guest Services Desk when it's most economical and wait to pick-up the membership on your birthday.

What is a Season Membership Cancellation request?
The season  membership is refundable until the first day of the season and non-transferable. It is valid for the season it has been purchased for and cannot be carried into the next season if unused. Under special circumstances, season memberships may be cancelled. All cancellation fees will be based on days used and are subject to an additional cancellation fees. All cancellations will be set up as a "Tremblant mountain money credit".

To learn more about cancellation, please refer to the 2013-2014 cancellation policy or call Guest Services at 819-681-3000, ext. 70601.

What should I do with a lost or stolen membership?
Immediately report your lost or stolen membership at any Guest Services counter. A service fee of $5 will be requested to reprint your pass. This fee is non refundable.

How can I purchase my « La Source » membership?
La Source Membership offers an access to the fitness centre (16 years old and over), hot tubs, sauna and 5 pools. Soap, shampoo, towel and locker with lock are included. Take advantage of the special rate offered to season Passholders directly at La Source.

How does it work when you have different products on your card?
Example: I bought a T-66 Pass and a Latitude Card.

Your T-66 Pass is a priority on T-66 days. If you come on a non-T-66 day, one of your Latitude Card days will be used until they are used up, unless you come during the restricted period of December 27, 2013 to January 3, 2014. If you have the ADR option and you come during the restricted period or if your Latitude Card days are already used, you will be charged for a lift ticket including the discount effective on that day.

Do I have to pay Provincial Tax and Goods and Services Tax on my Season membership?
Yes, memberships are subject to both taxes. Royalties corresponding to 3% of the indicated price will be added to your invoice for all goods and services purchased in this establishment. This royalty corresponds to the percentage of contribution settled by Tremblant's Resort Association.