Policies

We are the Official Central Reservation for Tremblant Resort and our services are provided to you absolutely free of charge. Our mission is to offer our guests a one-stop shop solution on behalf of our hotel members. You can reserve any of our lodging properties by visiting tremblant.ca or calling our central reservations office. Part of our mission is also making sure that you get the best price PERIOD. What this means is if you find a better price for your lodging anywhere on the Internet than the one you already reserved with us, we will match that price.


1. Lodging prices can change at any time and you may find a lower price once you have completed your reservation through us. In this case, we invite you to contact us up to 48 hours following the completion of your reservation. You must provide us with the website link where the price was found. We invite you to communicate directly with one of our customer care department (CCD) agents during normal operating hours or by sending an email to the following address: ccd@intrawest.com.

Your email must contain following:

• Your name
• Your reservation number
• Your email address (if different than the one used for the reservation)
• Your phone number
• The property name of your accommodation
• The exact type of unit (including number of bedrooms, number of beds, etc.)
• The date of arrival and departure
• The total number of units booked
• The number of people in your party (adults and children)
• The Internet address of the competing supplier
• The lower accommodation price quoted in Canadian dollars.

2. The Best Price Guarantee is applicable to any available room type on the Internet, for the same unit type, the same date of arrival and departure, the same hotel or condo complex, the same management company, the same number of people and the same deposit and/or cancellation policies.

3. The lower accommodation price must be in Canadian dollars.

4. This guarantee does not apply to contracted group and/or corporate rates. It cannot be combined with any point redemption or loyalty programs. Also excluded are mailings and/or email offers as well as website offers where the property name remains unconfirmed until the transaction is completed.

Dial our toll-free number for information: 1-888-738-1777

Tremblant is the best destination for a vacation with your kids. We offer endless animation in the Village and tons of activities to make sure they have fun every day!

Kids 17 and under stay free when accompanied by an adult. Certain conditions apply based on the participating hotel.

Pricing and availability

Mont-Tremblant Reservations is not a travel agent as described in the Quebec's Travel Agents Act. Use of both e-commerce service and reservation call center are absolutely free of charge. This reservation services are provided by the Association de villégiature de la station Mont Tremblant Act.

Our e-commerce service is only intended to provide the user with the description, availability and pricing of goods and services sold by Tremblant's service providers and forwarding these reservations or purchase requests to those providers.

All transactions involve directly and exclusively the services provider and their customers.

Mont-Tremblant Reservations is neither the representative nor the agent of those providers and shall not be involved in any way in any claim or dispute that may arise between a service provider and their customers.

Any user making a reservation through tremblant.ca agrees to comply with the terms and conditions for making, changing and canceling reservations, as described by the service provider at the time of reservation.

Although Mont-Tremblant Reservations offers no guarantees concerning products and services available from the service providers presented therein, Mont-Tremblant Reservations is committed to protect all users who buy such products and services. Thus, all service providers wishing to offer their products and services through Mont-Tremblant Reservations must agree to honor all transactions as announced and sold via the Web site. Any failure to meet this commitment as reported to Intrawest Central Reservations in the form of a written complaint to ccd@intrawest.com. This provision does not involve any responsibility from Mont-Tremblant Reservations, but our customer service will follow up with such provider and will take such action and at its sole discretion it deems necessary to avoid such reported situation to be repeated.

Changing or canceling a reservation
Users who have reserved a product or service Mont-Tremblant Reservations and wish to change or cancel their reservation acknowledge having to comply with the conditions for changing or canceling a reservation as specified by the service provider at the time of booking.

Conversion rates
Unless otherwise indicated, prices displayed on the site are in Canadian dollars. Prices displayed in other currencies are calculated using the exchange rate at the moment they are advertised thus these amounts are approximate; the real price will vary depending on the exchange rate on the day of payment and the conversion applied by the provider.

Disclaimer
Mont-Tremblant Reservations can not be held liable for any damages of any kind resulting from the use of services and equipment, or for any errors, omissions, interruptions, delays or defects related services and equipment or data provided by the services and equipment providers.

Mont-Tremblant Reservations deploys reasonable measures of verification and updates to ensure the reliability of information described in relation to goods and services offered on tremblant.ca.

However Mont-Tremblant Reservationscan not provide guarantees of any kind in regards of content or quality of products offered and may not be liable for errors or omissions of any kind which have been communicated by providers of goods and services.

Validity

• Valid over a 10-day period until the end of the 2016-2017 ski season, starting from the first planned day of use (rates, terms and conditions specific to holiday season from December 26, 2016 to January 2, 2017 inclusive).

Purchase

• The Multi-day Ticket must be purchased at least 48 hours in advance, online or by phone.

Delivery

• You must pick-up your ticket at our Guest Services Desk, the Adventure Centre of the Sommet des Neiges hotel or ticket office (photo ID required).
• If you purchased your Multi-day Ticket with onsite lodging, it will be delivered to your hotel.

Refund

• Can be refunded up to 72 hours prior to first planned day of use.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.

Restrictions

• Non-transferable (product cannot be transferred from one person to the next).

Validity

• The Latitude Card is valid at all times during the 2016-2017 ski season, except from December 26, 2016 to January 2, 2017 inclusive.
• The Holiday Season Latitude Card is valid at all times during the 2016-2017 ski season, including from December 26, 2016 to January 2, 2017.
• Once all initial days are used, your card entitles you to discounts on additional visits:
  • 10% during the holiday season
  • 15% off all regular 1-day lift tickets
  • 25% off all regular 2-day lift tickets
• Discounts apply upon presentation of the Latitude Card (except Peewee category).

Purchase

• Latitude Card must be purchased at least 48 hours in advance before November 29, 2016, online, by phone, or in person at our Guest Services Desk or at the Centre Aventure of the Sommet des Neiges hotel. Additional tickets at 10% or 15% off can be purchased at the ticket office, online or by phone. Additional tickets at 25% off must be purchased 48 hours in advance, online or by phone

Delivery

• The Latitude Card will be added to your existing Tremblant pass. If you purchase the product online, log in with your actual profile.
• New Passholders must pick-up their Tremblant pass at our Guest Services Desk or at the Centre Aventure of the Sommet des Neiges hotel (photo ID required).

Refund

• Latitude Card can be refunded up to the first day of use during the 2016-2017 ski season or until April 17, 2017 if not used.
• Additional 1-day lift tickets are non-refundable.
• Additional 2-day lift tickets are refundable until the first day of use.
• Expired and unused day: The residual value will be applied to the purchase of a day ticket at the regular price.

Restrictions

• Maximum of one regular discounted ticket per cardholder, per day.
• Rebates not applicable on half-day tickets.
• Product and discounts non-transferable (product cannot be transferred from one person to the next).

Validity

• Valid 7 days a week during the 2016-2017 ski season (specific rates from December 26, 2016 to January 2, 2017 and from February 17 to 23, 2017).
• Only regular ski or snowboard equipment included in Packages n˚1 and n˚3.
• High-performance ski equipment will be available at a surcharge of $8 per day.

Purchase

• Buy online or by phone at least 48 hours in advance.
• Subject to availability.
• Limit of one product per person per day.
• The age reference date is the first day of use.

Delivery

• If you purchased your package without onsite lodging, you must pick-up your tickets at the Centre Aventure desk (photo ID required).
• If you purchased your package with onsite lodging, your tickets will be delivered to your hotel.

Refund

• Can be refunded up to 72 hours prior to first planned day of use.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.

Restrictions

• Non-transferable (product cannot be transferred from one person to the next).
• Can be combined with other promotions, such as our School Break Offer.
• Days off are not permitted in Package n˚1 and Package n˚2.
• One day off is permitted in Package n˚3.

Validity

• Valid for 5 days of skiing, used consecutively or not, during the period chosen: from February 17 to March 26, 2017 or from February 24 to March 26, 2017.
• Tickets are valid over a 10-day period after the first planned day of use (10-day period cannot extend past March 26, 2017).

Purchase

• Must be purchased 48 hours in advance online, by phone, or in person at our Guest Services Desk, ticket office or at the Centre Aventure of the Sommet des Neiges hotel.
• Can be combined with any other promotion.

Delivery

• If you purchased this offer with your onsite lodging, the tickets will be directly delivered to your hotel.
• You must pick up your tickets at our Guest Services Desk, our ticket office or at the Centre Aventure of the Sommet des Neiges hotel if you did not purchase them with lodging (photo ID required)

Refund

• Can be refunded up to 72 hours prior to first planned day of use.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.

Restrictions

• Non-transferable (product cannot be transferred from one person to the next).

Validity

• Two 1-day lift tickets valid Monday through Friday, from January 9, 2017 to February 17, 2017.
• Tickets are transferable (tickets can be used by 2 different people or for a gift).

Purchase

• Must be purchased 48 hours in advance online or by phone

Delivery

• Your tickets will be available directly at your hotel if booked with lodging.
• If you didn’t book lodging with your tickets, pick them up at the ticket office, Guest Services Desk or multiservice counter (bring a valid photo ID).

Refund

• Can be refunded up to February 14, 2017 or 72 hours prior to arrival date when booked with lodging.

Validity

• The ski ticket is valid from Sunday to Friday until April 17, 2017, except during the holiday season (from December 21, 2016, to January 8, 2017).
• The spa ticket is valid from Sunday to Friday, except during the holiday season (from December 21, 2016, to January 8, 2017). There is no expiration date on the spa ticket.
• Expired and unused ski ticket: the prepaid value will be applied to the purchase of a day ticket at the regular price.

Purchase and delivery

• Buy 48 hours in advance online or by phone
• You will receive one ski ticket and one spa ticket. The tickets are transferable, person to person.
• You must pick-up your tickets at our Guest Services Desk or the Centre Aventure of the Sommet des Neiges hotel (photo ID required).
• If you purchased this product with on-site lodging, it will be delivered to your hotel.
• No limit per purchase.

Refund

• Not refundable.

Resctrictions

• Access to the Scandinavian baths reserved to adults 18 years and over.

Validity

• Valid 7 days a week for the 2016-2017 ski season and until December 8, 2017.
• Direct access to slopes with no waiting at the ticket booths.
• Fully transferable from one person to another

Purchase

• The tickets must be purchased 48 hours in advance directly with Éric Gagné, by phone at 1-866-220-9022 or by email.
• This offer can be combined with any other promotion.

Delivery

• The tickets can be delivered directly to your office within 4 working days or more. They can also be picked up 48 hours after their purchase at our Guest Services Desk.

Refund

• Non-refundable.

• Exclusive for Montagnards.
• Valid 7 days a week for the 2016-2017 ski season and until December 8, 2017.
• Non-refundable.
• Transferable.
• Expired and unused day: The residual value will be applied to the purchase of a day ticket at the regular price at ticket office.

• Exclusive for Montagnards and Visa Infinite Privilege holders.
• Valid 7 days a week for the 2016-2017 ski season.
• Non-refundable.
• Transferable.
• Expired and unused day: The residual value will be applied to the purchase of a 1-day Express-Line ticket at the regular price.

• 2 to 4 tickets valid 7 days a week for the 216-2017 ski season, except from December 26, 2016 to January 2, 2017 inclusively.
• Non-refundable.
• Transferable.
• Expired and unused day: The residual value will be applied to the purchase of a day ticket at the regular price at ticket office.

Validity

• Unlimited Season Passes are valid at all times during the 2017-2018 ski season.

Purchase

• Purchase online, by phone at 1-866-253-8235 (toll-free) or in person at our Guest Services Desk at Chalet des Voyageurs.
• To get the family adult rate, passholder must live at the same address as a student, youth, child or peewee passholder.
• The free Peewee or Kids season pass is offered with the purchase of an Unlimited Family Adult Season Pass. Master, Senior or Student passes are not eligible to a free children pass even if the child at the same address. The child 3 to 12 years old must live at the same address as the adult purchasing the Unlimited Family Adult Season Pass. Proof of address required.
• Student rate available only for full-time students aged 18 to 29. To include a Student pass to your family plan, you must begin the entire process by validating the student status online using this link
• Age reference for Student, Youth, Kids, Pee-wee and Toddler passes is September 30, 2017. Age reference for all other categories is date of purchase.
• The Toddler Pass (2 years old and under) is free and must be picked up at our Guest Services Desk located in the Chalet des Voyageurs.

Delivery

• This product will be added to your existing Tremblant Pass. If you purchase the product online, log in with your actual profile.
• New passholders must pick-up their Unlimited Season Pass at our Guest Services Desk (photo ID required).
• New! Validate your student status online and skip the Customer Services Desk before hitting the slopes!

Refund

• Tremblant Season Passes (unlimited season pass, Hookie and Sublime) cannot be refunded under any circumstance without the Ski Pass Preserver.

Restrictions

• Passes cannot be transferred.

Validity

• Valid every day during the 2016-2017 ski season.

Refund

• Non-refundable, under any circumstance.

Restrictions

• Transferable passes are not eligible to the Ski Pass Preserver insurance.

Validity

• The Hookie Pass is valid Monday to Friday, from the opening to the end of the 2017-2018 ski season.
• Get 15% off weekend days during the holiday season (from December 27, 2017 to January 3, 2018 inclusive).
• Get 15% or 25% off all other weekend days during the season:
• 15% off all regular 1-day lift tickets
• 25% off all regular 2-day lift tickets or more

Purchase

• Purchase your Hookie Pass online, by phone at 1-866-253-8235 (toll-free) or in person at our Guest Services Desk at Chalet des Voyageurs. The Hookie Pass can also be automatically renewed.
• Additional tickets at 15% off can be purchased at the ticket office, online, by phone, or automatically at the ski lift with the DTL option (Direct-to-Lift access). Discounts apply upon presentation of your Hookie Pass, for the Passholder only.
• Additional tickets at 25% off must be purchased 48 hours in advance, online or by phone.

Delivery

• Hookie Pass will be added to your existing Tremblant pass. If you purchase the product online, log in with your actual profile.
• New Passholders must pick-up their Hookie Pass at our Guest Services Desk (photo ID required).

Refund

• Tremblant season passes (Unlimited, Hookie and Sublime) are not refundable under any circumstance without the Ski Pass Preserver insurance.
• Additional lift accesses are refundable until the first day of use.

Restrictions

• Limit of one regular lift access per person, per day.
• Discounts not applicable on half-day tickets.
• Cannot be transferred from one person to another.

Validity

• The Sublime Pass is valid for the 2016-2017 ski season (→ Calendar) except during the following periods:
• Holiday season: December 27 to 31, 2017 and January 2 to 3, 2018
• Washington Week: February 17 and 18, 2018
• Quebec and Ontario school breaks: March 3 to 16, 2018
• Easter Weekend: March 30 to 31, 2018
• Get 15% discount on days not included in the calendar during the holiday season (from December 27 to 31, 2017 and January 2 to 3, 2018 inclusive).
• Get 15% or 25% discount on all other days not included in the calendar (excluding holiday season):
• 15% off all regular 1-day lift access
• 25% off all regular 2-day lift access and more

Purchase

• Sublime Pass can be purchased in person at our Guest Services Desk at Chalet des Voyageurs, online or by phone.
• Additional tickets at 15% off can be purchased at the ticket office, online, by phone, or automatically at the ski lift with the DTL option (Direct-to-Lift access). Discounts apply upon presentation of your Sublime Pass, for the Passholder only.
• Additional tickets at 25% off must be purchased 48 hours in advance, online or by phone.

Delivery

• The Sublime Pass will be added to your existing Tremblant Pass. If you purchase the product online, log in with your actual profile.
• New Passholders must pick-up their Tremblant Pass at our Guest Services Desk (photo ID required).

Refund

• Tremblant season passes (Unlimited, Hookie and Sublime) are not refundable under any circumstance without the Ski Pass Preserver insurance.
• Additional lift accesses are refundable until the first day of use.

Restrictions

• Sublime Pass is not transferable (cannot be transferred from one person to the next).
• Limit of one regular lift access per person, per day.
• Discounts not applicable on half-day tickets.
• If the mountain is not in operation on one of the Sublime calendar days, the day will not be re-attributed to a later day in the season.

Validity

• The T-66 Pass is valid every predetermined day included in the 2016-2017 calendar.
• Get 10% off all days not included in the calendar during the holiday season (from December 26, 2016 to January 2, 2017 inclusive).
• Get 15% or 25% off all other days not included in the calendar:
• 15% off all regular 1-day lift access
• 25% off all regular 2-day lift access or more

Purchase

• T-66 Pass can be purchased in person at our Guest Services Desk at Chalet des Voyageurs, online or by phone. T-66 Pass can be automatically renewed.
• Additional tickets at 10% or 15% off can be purchased at the ticket office, online, by phone, or automatically at the ski lift with the Direct-to-Lift Access (DTL) option. Passholders can activate the DTL option at our Guest Services Desk or by phone. Discounts apply upon presentation of your T-66 Pass, for the Passholder only.
• Additional tickets at 25% off must be purchased 48 hours in advance, online or by phone.
• Download the consent form, print it, fill it out and take it along to easily pick up your pass at one of our Guest Services Desks.

Delivery

• T-66 Pass will be added to your existing Tremblant Pass. If you purchase the product online, log in with your actual profile.
• New Passholders must pick-up their T-66 Pass at our Guest Services Desk (photo ID required).

Refund

• Ski Season Passes (Unlimited Season Passes, Hookie, Sublime and T-66) cannot be refunded under any circumstance without the Ski Pass Preserver. For more information on this program, visit our FAQ page under "Ski Pass Preserver". To buy now, call us at 1-866-253-8235 by November 23, 2016.
• Additional lift accesses are refundable until the first day of use.

Restrictions

• T-66 Pass is not transferable (cannot be transferred from one person to the next).
• Limit of one regular lift access per person, per day.
• Discounts not applicable on half-day tickets.
• If the mountain is not in operation on one of the T-66 calendar days, the day will not be re-attributed to a later day in the season.

Validity

• Valid at all times from March 27, 2017 until the end of the 2016-2017 ski season.

Purchase

• Available online, by phone, or in person at our Guest Services Desk or at the Centre Aventure of the Sommet des Neiges hotel.
• Spring Pass rate is the same across all age categories.

Delivery

• This product will be added to your existing Tremblant Pass. If you purchase the product online, log in with your actual profile.
• New Passholders must pick-up their Tremblant Pass at our Guest Services Desk (photo ID required).

Refund

• Can be refunded up to March 27, 2017 or 72 hours prior to arrival date when booked with lodging.

Restrictions

• End of season date subject to change based on weather conditions.
• Non-transferable (cannot be transferred from one person to another).
• Can be combined with any other promotion.

VIP Parking Pass

• Valid from the day purchased to April 30, 2017.
• Non-refundable.
• Non-transferable (products cannot be transferred from one person to the next).

Seasonal Locker and Ski Valet

• Valid 7 days a week for the 2016-2017 ski season.
• Refundable up to the first day of the 2016-2017 ski season.
• Non-transferable (products cannot be transferred from one person to the next).

Ligne-Express

• Valid 7 days a week for the 2016-2017 ski season.
• Non-refundable, under any circumstance, without the Ski Pass Preserver. For more information on this program, visit our FAQ page under "Ski Pass Preserver". To buy now, call us at 1-866-253-8235 by November 23, 2016.
• Non-transferable (products cannot be transferred from one person to the next).

Validity

• Dates are subject to change according to weather and snow conditions.
• Lessons cancelled due to bad weather will be displaced to the end of the program calendar.

Booking

• Booking online or by phone.
• A valid credit card is required at time of booking and full payment will be taken to secure booking.
• Subject to availability.
• Lack of participation will result in the cancellation of the entire program.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• You must be at the meeting point at least 15 minutes before the beginning of the lesson.

Cancellations and Refund

• Can be reimbursed in full on credit card, without any fee, before the beginning of the program.
• If the program is underway, the Participant must pay the courses already taken plus a penalty under the Consumer Protection Act. The penalty is equal to the lesser of two amounts: $50 or 10% of the costs for the remaining lessons.

Restrictions

• Lessons cannot be transferred, displaced or postponed.
• Excludes access to lifts and rental.
• Helmets are mandatory for children 12 years old and under and the following programs: racing for 6 to 16 years old, New School, Bump Club, Park Progression, Tremblant Freeski Team, Slalom and Giant Slalom training/racing for all age groups.

Validity

• This product is available 7 days per week during the 2016-2017 ski season.
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.

Purchase and Booking

• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• Purchase at least 48 hours in advance by phone or online, or in person at all times at one of our multiservices counters.
• Subject to availability.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Your vouchers will be available directly at your hotel if booked with lodging.
• If you didn’t book lodging with this product, make your way directly to Centre Aventure, located in the Sommet des Neiges building.

Refund

• Can be refunded up to 72 hours before the beginning of the first lesson.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.
• Lessons cannot be transferred or postponed once they have started.

Restrictions

• Must be combined with a valid lift access unless otherwise stated.
• Lift access and equipment rental sold separately.
• Multiday lessons must be consecutive.
• Non-transferable.

Validity

• This product is available 7 days per week during the 2016-2017 ski season.
• Lift ticket is valid for the day of the lesson only.
• Dates are subject to change according to weather and snow conditions.Season opening and closing dates can vary according to weather conditions.

Purchase and Booking

• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• Purchase at least 48 hours in advance by phone or online, or in person at all times at one of our multiservices counters.
• Subject to availability.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Lift ticket and lesson voucher will be available directly at your hotel if booked with lodging.
• If you didn’t book lodging with this product, make your way directly to Centre Aventure, located in the Sommet des Neiges building, to get your lift ticket and lesson voucher.
• Rental equipment can be picked up at Centre Aventure on the day prior to the lesson (after 3 p.m.) or on the morning of the lesson, as early as 8 a.m. During very busy days, the process can take longer. Plan on being at the rental counter at least one full hour before the beginning of the lesson. You must also be at your meeting point 15 minutes prior to the lesson.

Refund

• Can be refunded up to 72 hours before the beginning of the first lesson.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.
• Lessons cannot be transferred or postponed once they have started.

Restrictions

• Lift ticket valid for the day of the lesson only.
• Helmets are mandatory for children 12 years old and under.
• Children must be potty trained (no diapers).
• Non-transferable.

Validity

• Mother Nature Camp is offered on the following dates:
  • November 25, 26 and 27, 2016
  • December 3 and 4, 2016
  • Every day from December 10, 2016 to April 17, 2017
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.

Purchase and Booking

• A valid credit card is required at time of booking and full payment will be charged in order to guarantee booking.
• Purchase at least 48 hours in advance by phone or online, or in person at all times at one of our multiservices counters.
• Places are limited.
• Subject to availability.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Your vouchers will be available directly at your hotel if booked with lodging.
• If you didn’t book lodging with this product, make your way directly to Centre Aventure, located in the Sommet des Neiges building.

Refund

• Can be refunded up to 72 hours prior to first planned day of use.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.

Restrictions

• Must be combined with a valid lift access unless otherwise stated.
• Lift access and equipment rental sold separately. Daily lift tickets are free for children 3 to 5 years old in lessons with Tremblant’s Snow school, but not included. Make your way to one of our multiservices counters to pick up your free ticket.
• Helmets are mandatory for children 12 years old and under.
• Children must be potty trained (no diapers).
• Non-transferable.

Validity

• Valid during the following weeks:
  • Holiday season: December 19 to 22 and December 26 to 29, 2016
  • Washington Week: February 20 to 23, 2017
  • Ontario Week: March 13 to 16, 2017
• Guests must be at the meeting point at least 15 minutes before the beginning of each lesson.
• Dates subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.

Purchase and Booking

• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• Purchase at least 48 hours in advance by phone or online, or anytime in person at one of our multiservices counters.
• Subject to availability.
• Lift tickets not included.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Your vouchers will be available directly at your hotel if booked with lodging.
• If you didn’t book lodging with this product, make your way directly to Centre Aventure, located in the Sommet des Neiges building.

Refund

• Can be refunded up to 72 hours before the beginning of the first lesson.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.
• Lessons cannot be transferred or postponed once they have started.

Restriction

• Must be combined with a valid lift access unless otherwise stated.
• Lift access and equipment rental sold separately. Daily lift tickets are free for children 3 to 5 years old in lessons with Tremblant’s Snow School, but not included. Make your way to one of our multiservices counters to pick up your free ticket.
• Helmets are mandatory for children 12 years old and under.
• Children must be potty trained (no diapers).
• Non-transferable.

Validity

• This product is available 7 days per week during the 2016-2017 ski season.
• No age restriction.
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.
• 1.5-hour private and semi-private lessons beginning at 7:45 a.m. are only available from December 17, 2016 to March 19, 2017. Guest must be comfortable on a blue trail (level 5 minimum). These lessons are not available on the magic carpet at that time of the day. Also, guest must have a valid lift ticket for the first tracks and a regular lift ticket.

Purchase and Booking

• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• Purchase at least 48 hours in advance by phone or online, or in person at all times at one of our multiservices counters.
• Subject to availability.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Your vouchers will be available directly at your hotel if booked with lodging.
• If you didn’t book lodging with this product, make your way directly to Centre Aventure, located in the Sommet des Neiges building.

Refund

• Can be refunded up to 72 hours before the beginning of the lesson.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.
• No refund or exchange possible for cancellations or modifications made less than 24 hours before your scheduled lesson.
• Lessons cannot be transferred or postponed once they have started.

Restrictions

• Must be combined with a valid lift access unless otherwise stated.
• Lift access and equipment rental sold separately.
• Helmets are mandatory for children 12 years old and under.

Validity

• Package available 7 days per week during the 2016-2017 ski season.
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.

Purchase and Booking

• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• Purchase at least 48 hours in advance by phone or in person at all times at one of our multiservices counters.
• Subject to availability.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Your voucher will be available directly at your hotel if booked with lodging.
• If you didn’t book lodging with this product, make your way directly to Centre Aventure, located in the Sommet des Neiges building.

Refund

• Can be refunded up to 72 hours before the beginning of the lesson.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.

Restrictions

• Additional equipment is available for rental.
• Helmets are mandatory for children 12 years old and under.

The damage waiver protection is included in your leasing contract. It protects yourself from costs of damage to little nicks, cuts and core shots. This protection plan does not include damage caused by reckless snowboarding. In case of breakage by negligence, $75 will be charged (plus royalty and taxes).

Rental period begins on the date the equipment was requested. In the case of a hotel delivery and if the delivery is requested before 2 p.m., the rental period begins the same day. If the delivery is requested after 2 p.m., the rental period begins the following day.

• If the equipment is not returned by 10 a.m. following the last rental day, a charge will be added for each extra day.
• If the equipment is stolen or lost, guest will be charged full retail value.
• In case of breakage by act of negligence (ski or snowboard) guest will be charged an additional $75

If you do not return your rental equipment according to the date indicated on your leasing contract, the value of the equipment will be charged on your credit card as follows:

• Performance skis or snowboard: from $750 to $1,350
• Regular skis or snowboard: $450
• Kids skis or snowboard: $300
• Boots: $400
• Helmet: $75
• Poles: $30
• Clothes set: $500

• Can be refunded up to 72 hours prior to first planned day of use.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.
• No refund after taking possession of the rental equipment.

Booking

• A valid credit card is required upon reservation and the full amount will be charged upon registration at the pro shop. Cards accepted: Visa, Master Card and American Express.
• After you have made your reservation, you will receive within 48 hours an email confirmatiom indicating your reservation date, time and confirmation number. If your tee time falls into a tournament, one of our agents will contact you to move your tee time.
• Cart included with each round.
• Guests with a tee time on Le Diable or Le Géant get complimentary access to Golf Le Diable driving range during the day.

Delivery

• Check-in at Le Diable or Le Géant Club House 15 minutes prior to your tee time.
• Please note that your tee time could be move forward by 20 minutes without notice.
• In order to maximise availability at our golf courses we reserve the right to complete foursomes.

Refund

• Reservation can be cancelled without penalty 24 hours or more prior to your tee time, by phone at 1-866-783-5634, every day from 8 a.m. to 5 p.m.
• Cancellation, modification, or no-show within 24 hours will be subject to a penalty. The full amount will be charged on the credit card given at the time of booking. The amount will be based on the walk-in rate (taxes are not included).
• Golf Replay reservation includes 2 reservations: Cancellation of the first round of golf will automatically result in the cancellation of the Golf Replay tee time.

Rain policy

• Our rain policy applies at any time on Tremblant golf courses:
  • Between the tee of the 1st hole and the green of the 6th: You will receive a rain check valid for a complete round of golf.
  • Between the tee of the 7th hole and the green of the 12th: You will be offered a 50% rebate coupon valid on the regular rate for your next round.
  • After the tee of the 13th: No rain check will be given.

Restrictions

• Only soft spikes shoes are allowed on our courses
• Proper golf dress code is required.
• Non-players are allowed under certain conditions. More details

This summer, Tremblant will welcome the IRONMAN community for major sporting events to be held on Tremblant Resort:

• Saturday, June 24, 2017: Subaru IRONMAN 5150 Mont-Tremblant presented by Sportium
• Sunday, June 25, 2017: Subaru IRONMAN 70.3 Mont-Tremblant presented by Sportium
• Sunday, August 20, 2017: Subaru IRONMAN Mont-Tremblant presented by Sportium

These events, which will attract thousands of participants and spectators to our beautiful region, will temporarily modify Le Diable and Le Géant’s opening hours and access routes.

More details to come.

Validity

• T-Golf Silver tickets are valid at all times from Sunday to Friday during the 2017 golf season.
• T-Golf Gold tickets are valid at all times, 7 days a week, during the 2017 golf season.
• Tickets can be used by two different players, by the same player for two different rounds or offered as a gift.
• Access to Le Diable golf course driving range is free of charge for any player with a tee time on Le Diable or Le Géant that same day.

Purchase

• T-Golf Silver tickets are on sale until June 20, 2017.
• T-Golf Gold tickets are on sale until October 13, 2017.
• Purchase online or by phone.
• Must be purchased 48 hours in advance.
• Maximum purchase of 16 tickets per person, per transaction. Purchase in pairs only.

Delivery

• Tickets can be picked up at Le Diable or Le Géant pro shop, Guest Services Desk or ticket office (photo ID required).

Tee Time Bookings

• Bookings required and subject to availability.
• No-show penalty is equal to theregular rate on the missed round.
• Golf cart included with each round.

Refund

• Tickets can be refunded up to the first day of use during the 2017 golf season or until October 15, 2017 if both tickets are not used.

Validity

• Scandinavian Bath access valid any time, from Sunday to Friday, except from December 21, 2017 to January 3, 2018, and not subject to an expiration date. The Scandinave Spa Mont-Tremblant will be closed on June 25 and August 20, 2017.
• Golf round is valid during the entire 2017 season, from Sunday to Friday on Le Diable or Le Géant.
• Round and access to baths can be transferred for one person to another.

Purchase and Reservation

• Purchase online or by phone 48 hours in advance.
• Purchases at Scandinave Spa Mont-Tremblant must be made 24 hours in advance.
• If you offer this package as a gift, please provide the name and address of the person who will be picking up the tickets at one of our service desks.
• Tee time booking required and subject to availability.
• Golf cart included with your round.
• No purchase limit.

Delivery

• Tickets purchased online or by phone must be picked up at Le Diable or Le Géant pro shop or at Tremblant Resort’s Guest Services Desk at Chalet des Voyageurs prior to your arrival at the spa or your tee time. Please have in hand your reservation number and a valid ID.
• If you purchased your tickets with onsite lodging at least 48 hours prior to your arrival, they will be delivered to your hotel.

Refunds

• Not refundable.

Restrictions

• Access to the Scandinavian baths reserved to adults 18 years and over.

Validity

• Tickets are valid any time, on both Le Diable and Le Géant golf courses, during the 2017 golf season.
• Tickets can be transferred to another person.
• Guests with a tee time on Le Diable or Le Géant get complimentary access to Golf Le Diable driving range during the day.

Purchase

• Contact our Sales representative, Éric Gagné, at 1-866-220-9022 or by email.
• Purchase must be made at least 48 hours in advance.
• On sale until October 13, 2017.

Delivery

• Pick-up your tickets at the pro shop 30 minutes prior to your tee time or have them delivered with additional postal fees.
• Photo ID required to pick-up tickets at the pro shop.

Tee times Bookings

• Tee times must be booked online or by phone at 1-866-991-1399.
• Reservations are subject to availability.
• Cart included with each round.
• The penalty for absences is equivalent to the fare paid for the missed round.

Refund

• Not refundable and valid for the 2017 golf season only.

Restrictions

• Trade and resale of tickets are considered illegal. Under no circumstances can discounted tickets be sold to a hotel or a network of rental cottages in the region and used for this purpose.

Validity

• Valid 7 days a week on both Tremblant golf courses, from the first to the last day of the 2017 golf season.
• Dates of operation subject to change without notice.
• 2016 Links Cardholders renewing their membership for the 2017 season get an additional free round, valid from Sunday to Friday until the end of the 2016 season.
• New Cardholders can take advantage of their privileges as of purchase, even during the 2016 season.

Purchase

• Purchase online, by phone, or in person at the pro shop or at our Guest Services Desk at Chalet des Voyageurs.

Delivery

• Links Card will be added to your existing Tremblant pass. If you purchase the product online, log in with your actual profile.
• New Passholders must pick-up their Tremblant pass at our Guest Services Desk (photo ID required).

Tee Time Bookings

• Online, by phone at 1-866-783-5634, or directly at the golf.
• 50% discount applicable to all Cardholder’s tee times booked 4 days in advance or less.
• Bookings subject to availability.

Refunds

• Can be refunded up to the first day of the 2017 golf season, or before first use during the 2016 season.

Restrictions

• Non-transferable (product cannot be transferred from one person to the next).
• 20% discount at the pro shop does not apply to golf clubs.
• Tee times can be changed or cancelled up to 24hours in advance. No shows are subject to a penalty equal to 50% of the regular rate.

Validity

• Unlimited access to Le Géant golf course after noon every day from May 19 to September 24, 2017.
• Unlimited access to Le Diable golf course after 1 p.m.every day from May 12 to September 24, 2017.

Purchase

• Purchase online, by phone, or in person at the pro shop or at our Guest Services Desk at Chalet des Voyageurs.

Delivery

• PM Pass will be added to your existing Tremblant pass. If you purchase the product online, log in with your actual profile.
• New Passholders must pick-up their Tremblant pass at our Guest Services Desk (photo ID required).

Tee Time Bookings

• On line, by phone at 1-866-783-5634 or directly at the golf for regular tee offs.
• Reservations can be made a maximum of 4 days ahead of time for all tee off times.
• Tee times can be changed or cancelled up to 24 hours in advance. No shows are subject to a penalty equal to 50% of the regular rate.

Refund

• Can be refunded up to the first day of the 2017 season or before first use during the 2016 season.

Restrictions

• Non-transferable (product cannot be transferred from one person to the next).

Purchase and validity

• Available from May 12 to October 15, 2017.
• Must be purchased at least 48 hours in advance.
• Unlimited golf after 3:30 p.m. for 1- to 4-day clinics.
• 1:5 ratio for lessons.
• Booking required and subject to availability.
• Guests get complimentary access to Golf Le Diable driving range on lesson days.
• Certain conditions apply.

Refund

• Can be reimbursed up to 72 hours before the beginning of the lesson or the first lesson.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.

Restrictions

• Non-transferable (product cannot be transferred from one person to the next).
• Cannot be used in conjunction with other promotions.

Purchase and validity

• The lessons are available from May 12 to October 15, 2017.
• V1 video analysis and use of ES14 launch monitor included.
• Get one free round and save 10% when you purchase 5 private or semi-private lessons. To get the free round, the 5 lessons cannot be purchased individually, they must be purchased in the same transaction (cannot cumulate lessons).
• Free round can be transferred to one or the other person that took part in the semi-private lessons.
• Free round with a 5-lesson purchase is valid all season after 12 p.m.
• Booking required and subject to availability.
• Certain conditions apply.

Refund

• Can be reimbursed up to 72 hours before the beginning of the lesson or 72-hours before the first lesson with the 5-lesson package. If the free round is used, lessons become non-refundable.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.
• No refund or exchange for cancellations or modifications made within 24 hours of your scheduled lesson.

Restrictions

• Non-transferable (product cannot be transferred from one person to the next).
• Cannot be used in conjunction with other promotions.
• The free round of golf with 5 lessons is valid all season, after 12 p.m.
• Lessons from the 5-lesson package can be spread over the season (do not need to be used on consecutive days).

Purchase and validity

• 5 weekly one-hour lesson, consecutively, from Saturday to Friday.
• Program starts on May 13, 2017, for Saturday lessons.
• Participants must register at Le Diable pro shop at least 30 minutes before their first lesson.
• Free round valid until June 20, 2017. The round can be played after 4 p.m. on Le Diable or Le Géant.

Registration

• Places are limited.
• PM Pass, Links Card and 2017-2018 Unlimited Ski Season Passholders get 20% offas well as all Montagnards, Club Embarc Members.

Refund

• Can be refunded up to 72 hours before the beginning of the lesson or the first lesson.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.

Restrictions

• No group or day changes allowed once the program has started.
• Minimum of 3 persons per group (maximum of 5).
• Round must be booked. Booking subject to availability.
• Lessons are not transferable.
• Free round is transferable.

Validity

• Supervised sessions, from July 4 to September 7, 2017, from 5 p.m. to 6 p.m.

Purchase and delivery

• Purchase by phone, online or in person at Le Diable golf shop or at Tremblant’s Guest Services Desk at Chalet des Voyageurs.
• Pick up your pass at the golf shop of Le Diable golf course or at Tremblant’s Guest Services Desk at Chalet des Voyageurs.
• For individual sessions, pick up your ticket at the golf shop of Le Diable golf course or at Tremblant’s Guest Services Desk at Chalet des Voyageurs and present to pro on site.

Refund

• Registration fees to the Club and individual sessions are not refundable.

Restrictions

• Registration and tournament entry cannot be transferred.

Validity

• The Activity Card is valid every day, from May 19 to October 15, 2017.
• The Activity Card is reserved to 3 year olds and over.

Purchase

• Discount of 10% is applicable to purchases made 48 hours or more in advance, online or by phone.

Delivery

• If you purchased your Card with onsite lodging at least 48 hours prior to your arrival, it will be delivered to your hotel.

Refund

• Activity Cards purchased in advance can be modified or reimbursed up to 72 hours prior to arrival.
• Not refundable past this period. Cancellation or modification to a lesser value product: credit loaded on a mountain card (applicable on the purchase of lift tickets, Snow School, rental, golf or some activities), incurs a $25 fee plus loyalty and taxes. Changes for an equal or greater value product do not incur fees.
• Not refundable if purchased at the ticket office.

Restrictions

• The Activity Card is non-transferable (cannot be transferred from one person to another).
• Only one luge ride per Activity Card is allowed.
• All other activities can be repeated and each repetition accounts for one access.
• Guests wishing to repeat an activity will need to get back in line.
• All activities are open from 10 a.m. to 5 p.m.
• Schedules are subject to change due to weather conditions, without notice.
• The following activities are not available during low season (from May 19 to June 20 and from September 5 to October 15, 2017): Birds of Prey Show and access to the Beach and Tennis Club.
• Depending on the time of year, some activities will be opened on weekends only. Please refer directly to the activity in question.
• Some activities may have age, weight or height restrictions, may be opened later or may give access to children under the age of 3. Please refer directly to the activity in question.
• Kids aged 7 years or less must be accompanied by a paying adult to participate in the Captain’s Port activity.
• Birds of Prey Show requires access to the summit aboard the Panoramic Gondola (two activities).
• Lunch Trio requires access to the summit aboard the Panoramic Gondola or access to the beach of the Beach and Tennis Club (two activities).

Validity

• The Beach and Tennis Club access gives access to the beach facilities only.

Purchase

• Daily access: pay for your entry fee directly at the Beach and Tennis Club counter.
• Unlimited Beach Pass: available online, by phone or directly at the Beach and Tennis Club counter.

Refunds

• No refunds due to weather conditions.

Restrictions

• Access to tennis courts not included.
• Pets are not allowed at the beach.
• No lunch boxes at the beach.

Validity

• Daycare is open on the following dates:
• November 25, 26 and 27, 2016
• December 3 and 4, 2016
• Every day from December 10, 2016 to April 17, 2017
• Dates are subject to change according to weather and snow conditions.

Purchase and Booking

• A valid credit card is required upon booking and full payment will be charged to guarantee booking.
• Purchase at least 48 hours in advance by phone or online, or in person at all times at one of our multiservices counters.
• Subject to availability.

Delivery

• Your vouchers will be available directly at your hotel if booked with lodging.
• If you didn’t book lodging with this product, make your way directly to Centre Aventure, located in the Sommet des Neiges building.

Refund

• Can be refunded up to 72 hours prior to the scheduled date of first use.
• Partial refund applies after this delay and will be awarded on a mountain gift card. Equal or superior value modifications allowed at any time.

Restrictions

• Non-transferable

Validity

• Purchased tickets are valid every day, from December 17, 2016 to March 19, 2017.
• Free tickets for guests staying on site are only valid during their stay.
• Access as of 7:45 a.m. via the Express Gondola (South Side) or the Duncan Express chairlift (North Side).
• Occasional access as of 7:45 a.m. on weekends via Le Soleil chairlift (Versant Soleil). Check lift schedule
• Daily access to lifts required.

Ski Privileges
• Validity of the complimentary access or ticket included in the Ski Privileges varies according to the type of pass or card owned by guest.
• To enjoy your First Tracks privilege, you must present your Tremblant Pass to the ski lift attendant no later than 8:20 a.m.

Purchase

• Purchase in person at the ticket office or Guest Services Desk during regular opening hours, or on the same day as of 7 a.m. at Centre Aventure in the Sommet des Neiges hotel ($22), or by phone 48 hours in advance ($16).
• Free for all eligible Passholders and Cardholders and guests staying on site (at participating hotels only).

Delivery

• Tickets purchased by phone must be picked up at the ticket office, Guest Services Desk, or Centre Aventure — Sommet des Neiges counter (photo ID required).

Lodging guests
• Pick up your free First Tracks ticket directly at your hotel’s front desk when lodging on site.

Tremblant Passholders and Cardholders
• All Family Unlimited Season Passholders (Parent, Adult, Student, Youth, Child, Peewee, and Toddler), Individual Unlimited Season Passholders (Master, Senior, and Adult) and Hookie Passholders can go directly to the lift with their Tremblant Pass.

Refund

• Unused tickets purchased by phone can be refunded up to March 17, 2017.

Restriction

• Purchased tickets are not non-transferable (cannot be transferred from one person to another).
• You must have a valid lift ticket for the day to access First Tracks.

• Free skate loans to guests staying onsite from 1 p.m. to 9 p.m. (maximum of 2 hours). Present your Tremblant Privileges ticket any day at the skating rink to take advantage of this opportunity.

Validity

• A daily access or Alpine Touring Season Pass is mandatory to access designated alpine touring areas.
• Alpine Touring Season Pass valid throughout the 2016-2017 ski season, according to snow conditions.
• Daily access valid only for the day it was purchased for.

Purchase

• Informations and booking by phone at 1-866-404-4837.
• Purchase of season pass:
  • Guest Services Desk (Chalet des Voyageurs)
  • Centre Aventure (Sommet des Neiges)
• Purchase of daily access:
  • Boutique Explore!
  • Ticket office
  • Guest Services Desk
• Please fill out the following risk recognition and acceptance form and hand it in upon purchase of your pass or daily access.

Delivery

• Unlimited Season Passholders with privileges (ski) who want to get their free Alpine Touring Season Pass must pick it up at our Guest Services Desk.
• Immediately report your lost or stolen Alpine Touring Season Pass at any Guest Services counter. A service fee of $5 will be requested to reprint your pass. This fee is non-refundable.

Refund

• Daily access and Season Pass can be refunded up to the first day of use during the 2016-2017 ski season, or until April 17, 2017 if not used.

Restrictions

• These products are not transferable.
• It is forbidden to climb or ski down the mountain outside of mountain operation hours.

Validity

• A daily access or season pass is mandatory to access designated alpine touring areas.
• Season pass valid throughout the 2016-2017 ski season, according to snow conditions.
• Daily access valid only for the day it was purchased for.

Purchase

• The daily access and season pass are available at the following locations:
• Guest Services Desk
• Multiservice counter
• Ticket office
• Please fill out the following risk recognition and acceptance form and hand it in upon purchase of your pass or daily access.

Delivery

• Immediately report your lost or stolen season pass at any Guest Services counter. A service fee of $5 will be requested to reprint your pass. This fee is non-refundable.

Refund

• Daily access and Alpine Touring Season Pass can be refunded up to the first day of use during the 2016-2017 ski season, or until April 17, 2017 if not used.

Restrictions

• These products are not transferable.
• It is forbidden to climb or ski down the mountain outside of mountain operation hours.

Validity

• Minimum of 15 participants, maximum of 30.
• This activity will take place every Friday and Saturday, from December 18, 2015 to March 16, 2016, except on December 25 and January 1, and on Wednesdays, February 17 and March 2 and 16, 2016.
• Ticket is transferable (can be transferred from one person to another).
• Dates are subject to change according to weather and snow conditions.
• Seasonopening and closing datescan vary according to weather conditions.

Booking

• Book at least 48 hours in advance by phone, online, or in person at our Guest Services Desk or at one of our multiservices counters.
• Participants will join a group of 15 to 30 participants but can also book for a private event by calling 1-888-681-5978.
• An email address, a phone number and a valid credit card are required upon booking. Full payment will be charged to guarantee booking.
• Subject to availability.

Delivery

• Guests must pick up their tickets at our Guest Services Desk or at one of our multiservices counters.

Refund

• Can be refunded up to 72 hours before the beginning of the activity.
• If the minimal number of participants is not reached or in the case of adverse weather conditions, the activity will be cancelled and the participants will be reimbursed.

Restrictions

• Participants must be at least 8 years old.
• All participants must be able to walk with snowshoes for a 4-km distance.

Availability

• The activity is cancelled when temperature drops to -25°C or when it rains.

Purchase

• Buy your tickets at the Centre Aventure ticket office, every day from 8 a.m. to 8:30 p.m.

Delivery

• Pick up your free Sliding Evenings ticket directly at your hotel's front desk when lodging on site.

Restriction

• Free for guests staying on site.
• Activity open to kids 4 and over who are at least 90 cm tall (3'). For safety reasons, children cannot sit on an adult to slide.
• Children 13 and under must be accompanied by an adult; one person per tube max.

Validity

• Each ticket is valid for a round trip to the summit.
• The Unlimited Gondola Pass is valid from May 19 to October 15, 2017.
• Free and unlimited for guests lodging at Tremblant in participating hotels, for the duration of their stay. Days of arrival and departure included.
• Unlimited Gondola Pass included in 2017/18 Ski Privileges for all unlimited season passes and Hookie pass is valid during summer 2017 only.
• Complimentary access or ticket included in the 2016/17 Ski Privileges is valid during summer 2017.
• Complimentary access or ticket included in the 2017/18 Ski Privileges is valid during summer 2017 or 2018.

Purchase

• Must be purchased at least 48 hours in advance, online or by phone.
• To get a free Toddler ticket for 2 year olds and under, please make your way to the ticket office or Guest Services Desk.
• Complimentary for all eligible Passholders and Cardholders and guests staying on site(at participating hotels only).

Delivery

Lodging guests
• If you purchased your ticket at least 48 hours prior to your arrival at onsite lodging (not participating in lodging privileges), it will be delivered to your hotel.
• Access tickets will be available for guests upon arrival at the front desk of the hotel. Please note that Lodging Privileges tickets cannot be obtained at our Guest Services Desk or tickets offices.
Tremblant Passholders and Cardholders
• 2017/18 Unlimited Season Passholders and Hookie Passholders can go directly to the lift with their Tremblant Pass to access the gondola during summer 2017. Complimentary Panoramic Gondola ticket for family and friends must be picked up at our Guest Services Desk.
• 2017/18 Sublime Passholders and Latitude cardholders (all ages) can go directly to the lift with their Tremblant Pass to use their free 1-day access during summer 2017.

Refund

• Tickets purchased in advance can be reimbursed up to 72 hours prior to your arrival. Not refundable past this period. Cancellation or modification to a lesser value product: credit loaded on a mountain card (applicable on the purchase of lift tickets, Snow School, rental, golf or some activities), incurs a $25 fee plus loyalty and taxes. Changes for an equal or greater value product do not incur fees.
• Tickets are not refundable when purchased at the ticket office.
• The Unlimited Gondola Pass can be refunded up to first use during the 2017.

Restrictions

• Purchased Panoramic Gondola tickets and Unlimited Gondola Passes are not transferable.

Purchase

• Purchase online 48 hours in advance only.
• Purchase by phone or in person at the Guest Services Desk of Centre Aventure Sommet des Neiges at all times.

Refund

• Cancellations must be made 24 hours in advance for full refund (72 hours for groups of 10 or more).
• Refund provided or alternate tour booked if the activity is closed due to unforeseen events such as lighting.

Restrictions

• For 7 years old and over.
• 7 to 14 years old and under must be accompanied by a paying adult (15 years old and over).
• Minimum weight: 34 kg (75 lb); maximum weight: 125 kg (275 lb).
• Children under 34 kg (75 lb) who are over 7 years old can go tandem zipping with a guide (maximum 2 tandems per tour).
• Maximum weight limit is subject to change due to weather conditions, without notice.
• All participants must sign a waiver prior to the activity. Waivers for participants under the age of 18 must be signed by parent or legal guardian.
• Tours run rain or shine.
• Under no circumstances is a pregnant woman allowed to participate in the Ziptrek Ecotours activity.
• Limited spaces.