FAQ
Frequently asked questions
Pets rich-text, responsive-table
Can I take my dog on the mountain in Tremblant?
- Dogs are welcome in the pedestrian village and on the mountain in the summer, except in certain preservation areas of the park (Parben, Johannsen and Sommets trails). Please refer to signs on the mountain.
- They are also welcome in the Panoramic Gondola and Casino Express Gondola during the summer and fall.
- Dogs are not accepted on the mountain during the ski season.
- They must be kept on a leash at all times (3 meters max.) and you must pick up your pet’s droppings and dispose of them hygienically.
- Don’t leave your pet in the car. Note that the Criminal Code of Canada prohibits leaving your pet in a car for a long period of time during extreme cold or heat.
Can I take the lifts with my dog?
- Dogs are allowed in the Panoramic Gondola lift and Casino Express Gondola lift in summer and fall only. They cannot board the Cabriolet and the Flying Mile lift and cannot enter Le Grand Manitou.
- Note that your dog must be kept on a leash at all times (3 meters max.) and that some trails on the mountain are not accessible with your pet (Parben, Johannsen and Sommets sections, which are located in the park's preservation zone). Please refer to signs on the mountain.
- You must pick up your pet’s droppings and dispose of them hygienically.
Are dogs allowed in the pedestrian village?
- If you take your dog to Tremblant, you can walk it in the village as long as it is kept on a leash (3 meters max.) and you pick up your pet’s droppings and dispose of them hygienically.
- Some stores welcome dogs, but it is important to enquire before entering with your animal. If you do not obtain verbal authorization and still wish to enter the store, do not leave your dog tied outside and alone. Make sure someone looks after it.
- Restaurants and food markets are governed by the MAPAQ and must comply with the hygiene and sanitation code. Thus, they cannot accept dogs, inside or on terraces. Only identified service and guide dogs are accepted in these establishments.
- Do not leave your pet in the car: note that the Criminal Code of Canada prohibits leaving your pet in a car for a long period of time during extreme cold or heat.
Do Tremblant hotels accept pets?
Some Tremblant hotels accept pets under certain conditions. Please enquire with the establishment directly in regard to its pet policy.
Accessibility rich-text, responsive-table
Are there hotels that are adapted to people with reduced mobility or who have a handicap?
Some hotels offer adaptations. For more information, please reach a Tremblant's specialist at 1-888-738-1777.
Is a lift ticket required for the companion of a guest with reduced mobility?
The ski ticket for the accompanying person is free with the purchase of a paid ticket for a person with reduced mobility/handicapped, on presentation of the official card.
Do you offer specialized equipment rental for people with impaired mobility?
Our Mountain for All package including tandem-ski or dualski rental is aimed for people with impaired mobility and for skiers or riders with special needs. View details and fill out online reservation request form.
Services on the Resort rich-text, responsive-table
Are lockers available to store my personal belongings?
Drop off your personal belongings or equipment in one of our lockers located in strategic locations on the mountain and enjoy peace of mind as you head down the slopes or hit the après-ski! During the ski season, you can also rent a locker for the season where you usually start your day on the slopes (South or North Side).
You will have unlimited access to the rented locker during the rental period with the use of a 4-digit numerical code to be retrieved at the rental terminal. You will find short-term rental lockers (one day or more) at the following locations:
Pricing
Royalty and taxes extra. Rates, royalty and taxes are subject to change without notice.
You will have unlimited access to the rented locker during the rental period with the use of a 4-digit numerical code to be retrieved at the rental terminal. You will find short-term rental lockers (one day or more) at the following locations:
Site | Opening hours |
---|---|
Café Johannsen | 8 a.m to 4 p.m |
Chalet des Voyageurs (first level) | 6 a.m to 11 p.m |
La Fourchette du Diable | 8 a.m to 4 p.m |
Le Grand Manitou | 10 a.m to 4 p.m |
Pricing
- One day or more
- End of rental period at 11:59 p.m. on the same day
- Method of payment: Credit or debit card only (pay pass available)
Regular season | High season Dec. 27-Jan. 3 and Feb. 15-20 |
|
---|---|---|
Small locker 2 pairs of ski boots + small bag |
$10.13 / day | $15.20 / day |
Large locker 1 backpack + 1-2 pairs of boots |
$15.20 / day | $20.27 / day |
Family locker Lunch bag + backpack + 4 pairs of boots |
$20.27 / day | $25.23 / day |
Where can I find an Automatic Teller Machines (ATM) on the resort?
Where can I find public restrooms on the resort?
- Café Johannsen
- Chalet des Voyageurs
- Le Grand Manitou
- Parc Plage
- Place St-Bernard front desk (Deslauriers/Johannsen hotels)
See pedestrian village map