Policies

• A valid credit card is required and full payment will be taken at the time of purchase of Station Mont Tremblant products and services.
• A valid credit card is required at the time of lodging booking. The value of the deposit required will be specified by the service provider.
• Credit cards accepted: Visa, Master Card and American Express.

• Use of both ecommerce service and reservation call center are absolutely free of charge. This reservation services are provided by the Association de Villégiature de Station Mont Tremblant Act.
• Our ecommerce service is only intended to provide the user with the description, availability and pricing of goods and services sold by Tremblant's service providers and forwarding these reservations or purchase requests to those providers.
• All transactions involve directly and exclusively the services provider and their customers.
• Mont-Tremblant Reservations is neither the representative nor the agent of those providers and shall not be involved in any way in any claim or dispute that may arise between a service provider and their customers.
• Any user making a reservation through tremblant.ca agrees to comply with the terms and conditions for making, changing and canceling reservations, as described by the service provider at the time of reservation.
• Although Mont-Tremblant Reservations offers no guarantees concerning products and services available from the service providers presented therein, Mont-Tremblant Reservations is committed to protect all users who buy such products and services. Thus, all service providers wishing to offer their products and services through Mont-Tremblant Reservations must agree to honor all transactions as announced and sold via tremblant.ca.
• Any failure to meet this commitment as reported in the form of a written complaint to ccd@tremblant.ca. This provision does not involve any responsibility from Mont-Tremblant Reservations, but our customer service will follow up with such provider and will take such action and at its sole discretion it deems necessary to avoid such reported situation to be repeated.

Users who have reserved a product or service Mont-Tremblant Reservations and wish to change or cancel their reservation acknowledge having to comply with the conditions for changing or cancelling a reservation as specified by the service provider at the time of booking.

Unless otherwise indicated, prices displayed on the site are in Canadian dollars. Prices displayed in other currencies are calculated using the exchange rate at the moment they are advertised thus these amounts are approximate; the real price will vary depending on the exchange rate on the day of payment and the conversion applied by the provider.

Mont-Tremblant Reservations can not be held liable for any damages of any kind resulting from the use of services and equipment, or for any errors, omissions, interruptions, delays or defects related services and equipment or data provided by the services and equipment providers.

Mont-Tremblant Reservations deploys reasonable measures of verification and updates to ensure the reliability of information described in relation to goods and services offered on tremblant.ca.

However Mont-Tremblant Reservationscan not provide guarantees of any kind in regards of content or quality of products offered and may not be liable for errors or omissions of any kind which have been communicated by providers of goods and services.

Our mission is to offer our guests a one-stop shop solution on behalf of our hotel members. You can reserve any of our lodging properties by visiting tremblant.ca or calling our central reservations office. Part of our mission is also making sure that you get the best price PERIOD. What this means is if you find a better price for your lodging anywhere on the Internet than the one you already reserved with us, we will match that price.

Dial our toll-free number: 1-888-738-1777

1. Lodging prices can change at any time and you may find a lower price once you have completed your reservation through us. In this case, we invite you to contact us up to 48 hours following the completion of your reservation. You must provide us with the website link where the price was found. We invite you to communicate directly with one of our customer care department (CCD) agents during normal operating hours or by sending an email to the following address: ccd@tremblant.ca.

Your email must contain following:

• Your name
• Your reservation number
• Your email address (if different than the one used for the reservation)
• Your phone number
• The property name of your accommodation
• The exact type of unit (including number of bedrooms, number of beds, etc.)
• The date of arrival and departure
• The total number of units booked
• The number of people in your party (adults and children)
• The Internet address of the competing supplier
• The lower accommodation price quoted in Canadian dollars.

2. The Best Price Guarantee is applicable to any available room type on the Internet, for the same unit type, the same date of arrival and departure, the same hotel or condo complex, the same management company, the same number of people and the same deposit and/or cancellation policies.

3. The lower accommodation price must be in Canadian dollars.

4. This guarantee does not apply to contracted group and/or corporate rates. It cannot be combined with any point redemption or loyalty programs. Also excluded are mailings and/or email offers as well as website offers where the property name remains unconfirmed until the transaction is completed.

Tremblant is the best destination for a vacation with your kids. We offer endless animation in the Village and tons of activities to make sure they have fun every day!
Kids 17 and under stay free when accompanied by an adult. Certain conditions apply based on the participating hotel.

• Fairmont Tremblant
• Hilton Grand Vacations Club Tremblant
• Holiday Inn Express & Suites Tremblant
• Homewood Suites by Hilton
• Le Westin Tremblant
• Les Suites Tremblant (Ermitage du Lac, Lodge de la Montagne, Place St-Bernard, Sommet des Neiges, Tour des Voyageurs I and II)
• LivZen
• Marriott Residence Inn
• Rendez-Vous Mont-Tremblant
• TremblantAlouer
• Tremblant Elysium
• Tremblant Platinum

Validity

• All tickets purchased through the Tremblant Ticket Outlet are prepaid and date specific. Rates may vary. Daily quantities are limited.
• 2-day, 3-day, 4-day and 5-day tickets must be used consecutively.
• Afternoon (half-day) tickets are valid after 12 p.m.

Purchase

• Tickets can be purchased on the Tremblant Ticket Outlet at all times.
• To take advantage of this offer, tickets valid Monday to Friday must be purchased at least 24 hours in advance and tickets valid Saturday and Sunday must be purchased at least 48 hours in advance.
• Afternoon tickets can be purchased online on the Tremblant Ticket Outlet, by phone at 1-888-738-1777 or at the multiservice centre at all times. Rates do not vary.
• Toddler tickets (2 years old an under) must be purchased at the ticket offices or by phone at 1-888-738-1777.

Delivery

• You can pick up your ticket at the multiservice centre or ticket printing kiosks the day before or day of your arrival.
• If purchased in advance, you will receive an email containing a QR code 24 hours prior to your arrival. If purchased the same day, you will receive an email containing a QR code a few minutes after your purchase. Please present this code directly at the ticket printing kiosks.
• If you purchased your ticket with onsite lodging 72 hours before your arrival, it will be delivered to your hotel.

Refund

• Can be refunded up to 72 hours prior to first planned day of use. Not refundable past this period.

Restrictions

• Non-transferable (product and discounts cannot be transferred from one person to the next).

Validity

• Tickets purchased in advance are valid for the planned day of use, starting from the first planned day of use (date specific).
• One day of break is permitted for 3-day tickets, 4-day tickets, 5-day tickets, 6-day tickets or 7-day tickets. No break is permitted for 2-day tickets.

Purchase

• Must be purchased at least 48 hours in advance, online or by phone at 1-888-738-1777.
• Toddler tickets must be purchased at our multiservice centre or by phone at 1-888-738-1777.

Delivery

• You must pick up your ticket at our multiservice centre or ticket printing kiosks the before or day of your arrival.
• A QR Code will be sent to you by email 24h prior to the first planned day of use. You can pick up your tickets at one of our ticket printing kiosks.
• If you purchased your tickets with onsite lodging, it will be delivered to your hotel.

Refund

• Can be refunded up to 72 hours prior to first planned day of use. Not refundable past this period.

Restrictions

• Non-transferable (product and discounts cannot be transferred from one person to the next).

Validity

• The Nordik Card is valid at all times, Sunday to Friday, during the 2023/24 ski season, except from December 27, 2023, to January 4, 2024, inclusive, and February 17 to 22, 2024, inclusive.
• Once all initial days are used, your card entitles you to a 15% discount on additional visits (discount applicable on a 1-day regular ticket office ticket).

Purchase

• The Nordik Card must be purchased online or by phone at 1-866-356-2247 until November 21, 2023.
• The discounted additional days must be purchased at the multiservice centre.

Delivery

• The Nordik Card will be mailed.
• Any Pass holder who has not received their Nordik Card in time for their visit must pick up their Tremblant Pass at our multiservice centre (photo ID required).

Refund

• The Nordik Card can be refunded until December 14, 2023, if not used.
• Expired and unused days: The prepaid value will be applied to the purchase of a day ticket at the regular price.

Restrictions

• Maximum of one regular discounted ticket per card holder, per day.
• Rebates not applicable on half-day tickets.
• Non-transferable (product and discounts cannot be transferred from one person to the next).
• The Nordik Card is offered exclusively to Canadian residents. If you try to purchase this card and are not a Canadian resident, your pass will not be activated.

Validity

• Tickets are valid 7 days a week during the 2023/24 ski season. Tickets are not valid from December 27, 2023, to January 4, 2024 and from February 17 to 22, 2024.
• Direct access to slopes with no waiting at the ticket booths.
• Fully transferable from one person to another.

Purchase

• Tickets are on sale until December 7, 2023. Tickets will not be available for purchase after this date.
• Tickets must be purchased directly with Éric Gagné, by phone at 1-866-220-9022 or by email.
• Minimum purchase of 20 tickets.

Delivery

• The tickets can be delivered directly to your office within 4 working days or more.
• You can also pick up your ticket at our ticket printing kiosks or at our multiservice centre.

Refund

• Non-refundable.
• Expired and unused days: The prepaid value will be applied to the purchase of a day ticket at the regular price.

Validity

• Lift tickets are valid on the days listed on the 2023/24 Tonik Pass calendar and they are not valid on floating days.
• Not eligible for the Youth, Child, Peewee passes and Ikon Session Pass.

Purchase

• Lift tickets can be purchased online, by phone at 1-888-738-1777 or in person at our multiservice centre.
• If purchased on the same day in person, you have to show the QR code you received by email at our multiservice centre.

Delivery

• Lift tickets purchased ahead of time can be picked up at our multiservice centre, ticket offices (photo ID required) or ticket printing kiosks the before or day of arrival.

Refund

• Lift tickets are not refundable.

Validity

• Ticket is valid for the planned day of use from December 16, 2023 to March 17, 2024.
• Access as of 7:45 a.m via the Express Gondola (South Side) or the Duncan Express chairlift (North Side).
• Occasional access as of 7:45 a.m on weekends via Le Soleil chairlift (Versant Soleil). Check lift schedule
• Access as of 7:30 a.m. on January 7, 2024, February 4, 2024, and March 3, 2024.
• Ikon Pass holders get complimentary access to First Tracks on January 7, 2024, February 4, 2024, and March 3, 2024.
• Daily access to lifts required.

Purchase

• Buy your ticket in person at our multiservice centre.

Delivery

• Ticket must be picked up at our multiservice centre.
• Ikon Pass holders can do directly to the lifts on January 7, 2024, February 4, 2024, and March 3, 2024, with their Ikon Pass.

Refund

• Not refundable.

Restriction

• Non-transferable (cannot be transferred from one person to another).

Validity

• The Tonik Pass is valid for the 2024/25 ski season except on the following dates.
• Get 3 floating days valid anytime during the season, except from December 27 to 30, 2024, on January 19 and February 15-16, 2025.
• Get 15% discount on all days not included in the calendar, when all 3 floating days are used up (discount applicable on a 1-day regular ticket office ticket).
• Scanning your 24/25 Tonik Pass for spring skiing counts as using your pass. If you use your pass for spring skiing, it is not eligible for deferral to the 25/26 season. Please visit the Deferral option page for full details.

Purchase

• Tonik Pass can be purchased online on IkonPass.com or by phone at 1-866-356-2247.
• Age of reference is age on date of purchase.
• Floating days will be automatically scanned and deducted at the lift.
• The discounted additional days must be purchased at the multiservice centre.
• To take advantage of the 15% discount on additional days, add the Direct-to-lift access option to your Tremblant pass and go directly to the lifts. A secure payment with your applicable discount will be automatically applied to your card. You can activate the DTL option at our Guest Service Desk or at our multiservice centre.
• To access the student discount (18+), you must select the Adult option and follow the instructions. The discounted rate will be applied upon verification of your student status with our trusted partner SheerID, while in checkout.
• The Tonik Pass is available to Canadian residents only.
  

Delivery

• The Tonik Pass will be added to your existing Tremblant Pass.
• New Passholders will will receive their Tonik Pass in the mail in the fall. New Passholders that want to use their spring access must pick up their Tremblant Pass at our Guest Services Desk.
• Floating days will be added directly on your pass.
• The Alpine Touring pass must be picked up at our Guest Services Desk at Chalet des Voyageurs in the Fall 2024.

Refund

• Season passes for Tremblant (Ikon Passes and Tonik Pass) are not refundable under any circumstance without the Spot Pass Protection.
• Adventure Assurance comes free with Tonik Pass. Pass holders of unused Tonik Pass can defer the value until December 12, 2024. If you decids not to use your product after purchase, for any reason, you can elect to defer their product to receive a full credit for the purchase price of you unused 24/25 product to be used toward the purchase of a 25/26 product. You will need to defer you pass and privilege bundle on youronline profile. Complimentary products will be deferred automatically if the pass was deferred.
  
• Floating days must be used during the 20243/25 season and are not valid from December 27 to 30, 2024 and on January 19, February 15-16, 2025. They are not refundable and cannot be transferred.

Restrictions

• Tonik Pass is not transferable (cannot be transferred from one person to the next).
• Limit of one regular lift access per person, per day.
• 15% discounts not applicable on half-day tickets.
• If the mountain is not in operation on one of the Tonik calendar days, the day will not be re-attributed to a later day in the season. The pass does not guarantee access to the Resort for a minimum number of days or that the Resort will be open for a minimum number of days.
• The Tonik Pass is offered exclusively to Canadian residents. If you try to purchase this pass and are not a Canadian resident, your pass will not be activated.

Validity

• The products included in the Privilege Bundle for pass holders have specific validity periods:

2024/25 Pass holders:
• First Tracks: valid from December 16, 2024 to March 16 2025, on days when the pass is valid.
• 20 coffees or hot chocolates: valid from November 22, 2024 to April 21, 2025.
• 15% off in Tremblant cafeterias: valid from November 22, 2024 to April 21, 2025.
• 15% off in Tremblant Boutiques: valid from September 1, 2024 to April 21, 2025.
• $200 in Tremblant Boutiques: valid from September 1, 2024 to January 31, 2025.
• 1 equipment tune-up at Le Ski Shop: valid from the opening of Le Ski Shop to April 21, 2025. To get your skis or snowboard tuned up for the same day, an additional $5 fee plus taxes will apply.
• 15% off Summer Skiing: Valid during the summer 2024 (dates to come).

2023/24 Pass holders:
• First Tracks: valid from December 16, 2023 to March 17 2024, on days when the pass is valid.
• 20 coffees or hot chocolates: valid from November 23, 2023 to April 14, 2024.
• 15% off in Tremblant cafeterias: valid from November 23, 2023 to April 14, 2024.
• 15% off in Tremblant Boutiques: valid from September 1, 2023 to April 14, 2024.
• $200 in Tremblant Boutiques: valid from September 1, 2023 to January 31, 2024.
• 1 equipment tune-up at Le Ski Shop: valid from the opening of Le Ski Shop to April 14, 2024. To get your skis or snowboard tuned up for the same day, an additional $5 fee plus taxes will apply.

Purchase

• The Privilege Bundle exclusive to pass holders can be purchased – with your season pass or separately – online on IkonPass.com or by phone at 1-866-356-2247.
• To be activated, the Privilege Bundle must be linked to your pass. If you purchase this product online, you must open your session on IkonPass.com with your existing profile and associate the right bundle to your pass. If you have an Ikon Pass or Ikon Base Pass, you must purchase the Ikon Privilege Bundle. If you have a Tonik Pass, you must purchase the Tonik Privilege Bundle.

Club des Montagnards 20% discount
• Purchase by phone at 1-866-802-8867 or in person at our Customer Services Desk.

Delivery

• The Privilege Bundle exclusive to passholders will be added to your Ikon Pass, Ikon Base Pass or Tonik Pass.

Refund

• Non-refundable. Cannot be insured.
• Adventure Assurance comes free with Privilege Bundle. Pass holders of unused product can defer the value until December 12, 2024. If you decids not to use your product after purchase, for any reason, you can elect to defer their product to receive a full credit for the purchase price of you unused 24/25 product to be used toward the purchase of a 25/26 product. You will need to defer you pass and privilege bundle on your online profile. Complimentary products will be deferred automatically if the pass was deferred.

Restrictions

• The Privilege Bundle cannot be transferred.
• Maximum of 1 bundle per person, per season.

Cover up to 100% of your eligible, non-refundable trip costs if you need to cancel or end your trip early due to things like family emergencies, sickness, travel delays and more. Purchase Spot at checkout when booking your trip. See more details and important disclaimers

Buy at 1-866-356-2247

• Spot Pass Protection can be added separately up to October 31, 2024. If you purchase your pass after that date, you will only be able to get your Spot Pass Protection upon purchase of your season pass.
• You can cancel you Spot Pass Protection coverage within 10 days of purchase and get a full refund.

The DTL option links your Tremblant pass to your credit card, so you don’t have to wait in line at the ticket office. When your ski pass is not valid, just go directly to the lift and start enjoying your day! A secure payment with your applicable discount will be automatically applied to your card.

• Pass holders can activate the DTL option at our multiservice centre or Guest Services Desk.
• Most credit cards are accepted.
• The DTL option integrates PCI security standards.

The Resort Charge option links your Tremblant pass or card to your credit card, so you don’t have to take your wallet out! Valid at all Tremblant points of rentals and sale. Upon presentation of your Tremblant Pass, a secure payment with your applicable discount, if any, will be automatically applied to your card.

• Available on all Winter Season Passes (Ikon Pass, Ikon Base Pass and Tonik Pass).
• You can activate this option from your online profile or at the Guest Services Desk.
• To deactivate the option, contact Guest Services. The option can be deactivated at any time if the Pass is lost or stolen, or at your sole discretion. Immediately report your lost or stolen Tremblant pass at any Guest Services counter.
• Most credit cards are accepted.
• The Resort Charge option integrates PCI security standards.

Boutiques
Burton Tremblant, Chamonix, Columbia Tremblant, Explore!, Kombi at the Summit, Le Skieur, Magasin de La Place, Nor Tremblant, Salomon Tremblant, Le Ski Shop, Sport 360, Tremblant & CO.

Rental Centres
Chalet des Voyageurs, Sommet des Neiges, North Side, Sport 360.

Cafeterias and bars
Le Grand Manitou, Café Johannsen, La Fourchette du Diable (North Side / Winter only), Mi-Station, Le Diable and Le Géant golf restaurants.

Services and activities
Beach and Tennis Club, Le Diable and Le Géant golf courses, Mini-Golf Le Petit-Géant, Tremblant Snow School, multiservice centres.

Validity

• Valid from September 1, 2024 to April 30, 2030.
• No coffee or hot chocolate purchase limit per visit.

Purchase

• Purchase online, by phone at 1-866-356-2247 or in person at Chalet des Voyageurs’ Customer Services Desk or at one of our multiservice centre.
• Royalty and taxes extra.

Delivery

• Coffees and hot chocolates will be added to your ski pass. If you don’t have a ski pass, make your way to Chalet des Voyageurs’ Customer Services Desk to pick up your Tremblant card.

Refund

• Non-refundable.

Restrictions

• The pass or card is not transferable (only the holder can purchase the coffee or hot chocolates).

Validity

• A locker can hold up to 4 pairs of skis (without ski boots).

Purchase

• Purchase online, by phone at 1-866-356-2247 or in person at Chalet des Voyageurs’ Customer Services Desk.
• Royalty and taxes extra.

Refund

• Non-refundable.

Restrictions

• Available in limited quantity.

Validity

• Valid from May 1, 2024 to April 30, 2025.

Purchase

• Purchase online, by phone at 1-866-356-2247 or in person at Chalet des Voyageurs’ Customer Services Desk.
• Royalty and taxes extra.

Delivery

• VIP access will be added to your parking pass.
• If you don’t have a parking pass, make your way to the Chalet des Voyageurs’ Customer Services Desk to get one.

Refund

• Non-refundable.

Validity

• Valid from November 22, 2024 to April 21, 2025.

Purchase

• Purchase online, by phone at 1-866-356-2247 or in person at Chalet des Voyageurs’ Customer Services Desk.
• Royalty and taxes extra.

Delivery

• The Valet Ski Service will be added to your ski pass. If you do not have a pass, please pick up your Tremblant card at Chalet des Voyageurs’ Customer Services Desk.

Refund

• Non-refundable.

Restrictions

• Passes and cards cannot be transferred (holder must be present to drop off or pick up the equipment).

Validity

• Valid from November 22, 2024 to April 21, 2025.
• Priority access to the following lifts: TGV, Panoramic Gondola, Duncan Express, Expo Express, Le Soleil, Flying Mile, Lowell Thomas.
• Please note that this option doesn’t allow to skip the lines, but to access the Express Lines which are accessible to the following clientele: Tremblant Snow School, eligible Club des Montagnards members and 24/25 Express line lift access passholders.

Purchase

• Purchase by phone at 1-866-356-2247 or in person at Chalet des Voyageurs’ Customer Services Desk or at a multiservice counter.
• Royalty and taxes extra.

Delivery

• The Express Line Lift Access will be added to your ski pass. If you do not have a pass, please pick up your Tremblant card at Chalet des Voyageurs’ Customer Services Desk.

Refund

• Non-refundable.

Restrictions

• Must be combined to a lift access valid for the day.
• Non-transferable.
• Quantities are limited.

Validity

• Dates are subject to change according to weather and snow conditions.
• Lessons cancelled due to bad weather will be displaced to the end of the program calendar.

Purchase and Booking

• Purchase online or by phone at 1-866-661-1366.
• A valid credit card is required at time of booking and full payment will be taken to secure booking.
• Age of reference is age on January 1, 2025.
• Subject to availability. Places are limited.
• Lack of participation will result in the cancellation of the entire program.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• You must be at the meeting point at least 15 minutes before the beginning of the lesson.

Refund

• Can be reimbursed in full on credit card, without any fee, before the beginning of the program.
• If the program is underway, the Participant must pay the courses already taken plus a penalty under the Consumer Protection Act. The penalty is equal to the lesser of two amounts: $50 or 10% of the costs for the remaining lessons.

Restrictions

• Lessons cannot be transferred, displaced or postponed.
• Excludes access to lifts and rental. Note that Ikon Passes are the only unlimited ski products for Tremblant.
• Helmets are mandatory for children 12 years old and under and the following programs: Racing for 5 to 17 years old, Bump Club, Slalom and Giant Slalom training/racing for all age groups.

Validity

• This lesson is intended for beginner-level guests. The experience is limited to the magic carpet and no lifts will be taken during the lesson.
• This product is available 7 days per week during the 2023/24 ski season.
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.

Purchase and Booking

• Purchase at least 48 hours in advance online or by phone at 1-866-661-1366, or in person at all times at multiservices centres.
• Subject to availability.
• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• We advise you to arrive at the Centre Aventure Sommet des Neiges at least 1 hour before the start of the lesson to pick up your equipment.

Refund

• Refundable up to 3 days (72 hours) prior to first planned day of use. Not refundable past this period.

Restrictions

• If you want a specific instructor, you must book a private lesson.
• Non-transferable.
• Helmets are mandatory for children 12 years old and under.

Validity

• This product is available 7 days per week during the 2023/24 ski season.
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.
• No age restriction.

Purchase and Booking

• Purchase online until 11:59 p.m. the day before the lesson or by phone at 1-866-661-1366 until 5 p.m. the day before the lesson. You can also purchase at all times at one of our multiservices centre.
• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• Subject to availability.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Please be at the meeting point at least 15 minutes before the beginning of the lesson.

Refund

• Refundable up to 3 days (72 hours) prior to first planned day of use. Not refundable past this period.

Restrictions

• Must be combined with a valid lift access unless otherwise stated.
• Lift access and equipment rental sold separately.
• Non-transferable.
• Helmets are mandatory for children 12 years old and under.

Validity

• This product is available 7 days per week during the 2023/24 ski season.
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.
• Multiday lessons can start on any day of the week, as long as the days are consecutive.

Purchase and Booking

• Purchase at least 48 hours in advance online or by phone at 1-866-661-1366, or in person at all times at multiservices centres.
• Subject to availability.
• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Please be at the meeting point at least 15 minutes before the beginning of the lesson.

Refund

• Refundable up to 3 days (72 hours) prior to first planned day of use. Not refundable past this period.

Restrictions

• Must be combined with a valid lift access unless otherwise stated.
• Lift access and equipment rental sold separately.
• Non-transferable.
• Helmets are mandatory for children 12 years old and under.

Validity

• Valid during the following weeks:
  • Washington Week: February 19 to 22, 2024
  • Ontario Week: March 11 to 14, 2024
• Dates subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.

Purchase and Booking

• Purchase at least 48 hours in advance online or by phone at 1-866-661-1366, or in person at all times at multiservices centres.
• Subject to availability.
• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• Please be at the meeting point at least 15 minutes before the beginning of the lesson.

Refund

• Refundable up to 3 days (72 hours) prior to first planned day of use. Not refundable past this period.

Restriction

• Must be combined with a valid lift access unless otherwise stated.
• Lift access and equipment rental sold separately.
• Helmets are mandatory for children 12 years old and under.
• Non-transferable.

Validity

• Package available 7 days per week during the 2023/24 ski season, except from December 27, 2023 to January 4, 2023 and February 17 to 22, 2024.
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.

Purchase and Booking

• Book at least 72 hours in advance by completing the reservation request online form.
• You will be contacted within 72 hours to make the reservation or offer you another date.
• Subject to availability.
• A valid credit card is required upon booking and full payment will be charged in order to guarantee booking.
• All guests taking lessons must sign the risk recognition and acceptance form (any type of lesson). A parent can sign a single form for more than one child by entering the name of all children. One form is required per season.

Delivery

• You do not need to pick up your ticket prior to your lesson. Your instructor will hand you your ticket on-site.
• Please be at the meeting point at least 15 minutes before the beginning of the lesson.

Refund

• Refundable up to 72 hours prior to first planned day of use. Not refundable past this period.

Restrictions

• Additional equipment is available for rental. Make your way to Tremblant Snow School.
• Helmets are mandatory for children 12 years old and under.

• Included in a complete package rental: Skis/poles or snowboard, boots and helmet.

1 day	Regular season	High season Dec. 27 - Jan. 4 and Feb. 17-22
Performance complete package (13+)	$85	$91
Complete package (13+)	$72	$79
Performance skis/poles (13+)	$76	$81
Skis/poles or snowboard (13+)	$63	$68
Junior complete package (0-12)	$42	$44
Junior skis/poles or snowboard (0-12)	$34	$37
Boots (13+)	$32	$34
Clothes package (jacket/pant)	$57	$57

Pricing for online or phone reservation only. On-site booking available at higher rate.
Royalty and taxes extra. Rates, royalty and taxes are subject to change without notice.

• Must be purchased online or by phone at 1-888-738-1777.
• To help us prepare your equipment in advance, you will be asked for several information during the reservation process (age, weight, height, ability level and shoe size).

	Centre Aventure Sommet des Neiges	Multiservice Centre South Side	Multiservice Centre North Side	Centre Aventure Chalet des Voyageurs	Le Randonneur Chalet des Voyageurs	Burton Tremblant
If booked in advance
Last minute rental
Skis Performance, regular and juniors
Snowboards Regular and juniors
Snowboards Performance
Alpine touring Touring skis and splitboards
Snowshoes
Cross-country skis Classic skis, boots and poles
Ski & snowboard accessories Boots, poles, clothes and helmet
Related services		Ski tickets and passes, lessons with Snow School	Ski tickets and passes, lessons with Snow School
Opening hours	8 a.m to 6 p.m	7 a.m to 6 p.m	7 a.m to 4:30 p.m	8 a.m to 6 p.m	8 a.m to 5 p.m	8 a.m to 6 p.m

• Rental period begins on the date the equipment was requested.
• If the equipment is not returned by 10 a.m. following the last rental day, a charge will be added for each extra day.
• If the equipment is stolen or lost, guest will be charged full retail value.
• In case of breakage by act of negligence (ski or snowboard) guest will be charged an additional $350.
• If you do not return your rental equipment according to the date indicated on your leasing contract, the value of the equipment will be charged on your credit card as follows:
  • Performance skis: from $750 to $1,350
  • Skis or snowboard: $450
  • Junior skis or snowboard: $300
  • Ski or snowboard boots: $400
  • Helmet: $75
  • Ski poles: $30
  • Clothes package: $500

Refundable up to 3 days (72 hours) prior to first planned day of use. Not refundable past this period.

The damage waiver protection is included in your leasing contract. It protects yourself from costs of damage to little nicks, cuts and core shots. This protection plan does not include damages suffered for misuse and negligence, and costs related to disappearance or theft. In case of breakage by negligence, $350 will be charged (plus royalty and taxes).

Never leave your equipment unattended or unlocked. Lost, stolen or incomplete rental equipment will be charged to the lessee at the full retail price. Many spaces are provided on site to lock your equipment.

Drop off your personal belongings or equipment in one of our lockers located in strategic locations on the mountain and enjoy peace of mind as you head down the slopes or hit the après-ski!

You will have unlimited access to the rented locker during the rental period with the use of a 4-digit numerical code to be retrieved at the rental terminal. You will find short-term rental lockers (one day or more) at the following locations:

Site	Opening hours
Café Johannsen	8 a.m to 4 p.m
Chalet des Voyageurs (first level)	6 a.m to 11 p.m
La Fourchette du Diable	8 a.m to 4 p.m
Le Grand Manitou	10 a.m to 4 p.m

Pricing

• One day or more
• End of rental period at 11:59 p.m. on the same day
• Method of payment: Credit or debit card only (pay pass available)

Size	Approx. capacity	Regular season	High season
Small	2 pairs of ski boots + small bag	$6 / day	$10 / day
Large	1 backpack + 1-2 pairs of boots	$10 / day	$12 / day
Family	Lunch bag + backpack + 4 pairs of boots	$12 / day	$15 / day

Royalty and taxes extra. February 19 to March 20, 2022.

Purchase

• Only available in store at Le Randonneur rental centre.
• No reservations ahead of time.
• Credit card is mandatory.
• Subject to availability.
• The daily access is included with a full set rental (alpine touring skis/poles or splitboard, boots).

Equipment return

• Equipment must be returned the same day during Le Randonneur rental centre opening hours.

Damage waiver protection

• The damage waiver protection is included in your leasing contract. It protects yourself from costs of damage to little nicks, cuts and core shots. This protection plan does not include damages suffered for misuse and negligence, and costs related to disappearance or theft. In case of breakage by negligence, $350 will be charged (plus royalty and taxes).

Preventing equipment theft

• Never leave your equipment unattended or unlocked. Lost, stolen or incomplete rental equipment will be charged to the lessee at the full retail price. Many spaces are provided on site to lock your equipment.

Refund

• Not-refundable.

Purchase and Booking

• Only available in store at at Le Randonneur rental centre.
• No reservations ahead of time.
• Credit card is mandatory.
• Subject to availability.
• The daily access is not included with equipment rental.

Equipment return

• Equipment must be returned the same day during Le Randonneur rental centre opening hours.

Damage waiver protection

• The damage waiver protection is included in your leasing contract. It protects yourself from costs of damage to little nicks, cuts and core shots. This protection plan does not include damages suffered for misuse and negligence, and costs related to disappearance or theft. In case of breakage by negligence, $350 will be charged (plus royalty and taxes).

Preventing equipment theft

• Never leave your equipment unattended or unlocked. Lost, stolen or incomplete rental equipment will be charged to the lessee at the full retail price. Many spaces are provided on site to lock your equipment.

Refund

• Not-refundable.

Purchase

• Reserve at the counter the day of at Le Randonneur rental centre.
• No reservations ahead of time.
• Rental only valid the day of purchase.
• Credit card is mandatory.

Equipment return

• Equipment must be returned the same day during Le Randonneur rental centre opening hours.

Damage waiver protection

• The damage waiver protection is included in your leasing contract. It protects yourself from costs of damage to little nicks, cuts and core shots. This protection plan does not include damages suffered for misuse and negligence, and costs related to disappearance or theft. In case of breakage by negligence, $350 will be charged (plus royalty and taxes).

Preventing equipment theft

• Never leave your equipment unattended or unlocked. Lost, stolen or incomplete rental equipment will be charged to the lessee at the full retail price. Many spaces are provided on site to lock your equipment.

Refund

• Not refundable.

Restrictions

• Not transferable.
• Subject to availability.
• To rent an electric bike, guests must be 18 years old and over or 14 to 17 years old and hold a 6D permit.

Tee Time Bookings

• Tee times must be booked online or by phone at 1-866-783-5634 as of March 26, 2024.
• A valid credit card is required upon reservation. No amount will be charged on your credit card at this time, the full amount will be charged upon registration at the pro shop. Cards accepted: Visa, Mastercard and American Express.
• Note that a no-show will be charged the full amount on its credit card.
• The pricing shows the regular rate. If you own a voucher or a card, show it at the pro shop upon registration and adjustments will be made.
• After you have made your reservation, you will receive an email within minutes with your reservation date, time and confirmation number. If your tee time falls into a tournament, one of our agents will contact you to move your tee time.
• Cart included with each round.
• Guests with a tee time on Le Diable get complimentary access to Golf Le Diable driving range during the day. Le Diable driving range is not accessible with a tee time on Le Géant.

Delivery

• For a tee time at Le Diable golf course, check-in at le Diable clubhouse 15 minutes prior to your tee time.
• For a tee time at Le Géant golf course, check-in at Le Géant clubhouse 15 minutes prior to your tee time.
• Please note that your tee time could be move forward by 20 minutes without notice.
• In order to maximise availability at our golf courses we reserve the right to complete foursomes.

Refund

• Reservation can be cancelled without penalty 24 hours or more prior to your tee time:
  • directly from your online booking account, under Current reservations.
  • by phone at 1-866-783-5634, every day from 9 a.m to 5 p.m.
• Cancellation, modification, or no-show within 24 hours will be subject to a penalty. The full amount will be charged on the credit card given at the time of booking. The amount will be based on the walk-in rate (taxes are not included).
• Cancellation, modification, or no-show within 24 hours for rounds bought at a reduced price (flash sale, GolfMax tickets, corporate tickets or Club des Montagnards) will be subject to a penalty. The full amount will be charged on the credit card given at the time of booking. The amount will be based on the walk-in rate (taxes are not included).
• Golf Replay reservation includes 2 reservations: Cancellation of the first round of golf will automatically result in the cancellation of the Golf Replay tee time.

Rain policy

• Our rain policy applies at any time on Tremblant golf courses:
  • Between the tee of the 1st hole and the green of the 6th: You will receive a rain check valid for a complete round of golf.
  • Between the tee of the 7th hole and the green of the 12th: You will be offered a 50% rebate coupon valid on the regular rate for your next round.
  • After the tee of the 13th: No rain check will be given.

Restrictions

• Only soft spikes shoes are allowed on our courses
• Proper golf dress code is required.
• Non-players are allowed under certain conditions. More details

Validity

• Rounds are valid at all times, 7 days a week, during the 2024 golf season.
• Rounds are not transferable and must be used by the same person.
• Access to Le Diable golf course driving range is free of charge for any player with a tee time on Le Diable that same day. Players with a tee time on Le Géant do not have access to the driving range.

Purchase

• Purchase online or by phone at 1-866-783-5634 until September 4, 2024.
• The 5 extra rounds must be purchased in person at Le Géant pro shop (units priced according to initial package price) until October 10, 2024, and at Le Diable pro shop (units priced according to initial package price) until October 16, 2024.

Delivery

• The Multi-round card must be picked up at Le Diable pro shop.

Tee Time Bookings

• Tee times must be booked online or by phone at 1-866-783-5634 as of March 26, 2024.
• Bookings required and subject to availability.
• No-show penalty is equal to the regular rate of the missed round.
• Golf cart included with each round.

Refund

• The Multi-round package is refundable until the first day of use.
• Bookings required and subject to availability.
• The rounds are valid during the 2024 season.
• Expired and unused rounds: the prepaid value can be applied towards the purchase of a regular rate round.

Restrictions

• Product is not transferable.
  

Validity

• T-Golf Le Diable tickets are valid at all times, 7 days a week, during the 2024 golf season.
• T-Golf Le Diable Tickets can be used by different players, by the same player for different rounds or offered as a gift.
• T-Golf Le Diable tickets are valid on Le Diable golf course and Le Géant golf course. If there is a difference in price between a regular round at Le Géant and the value of a T-Golf ticket, it will not be refunded.
• Access to Le Diable golf course driving range is free of charge for any player with a tee time on Le Diable that same day. Players with a tee time on Le Géant do not have access to the driving range.

Purchase

• Purchase online or by phone at 1-866-783-5634 until July 16, 2024.
• Must be purchased at least 48 hours prior to tee time.
• Minimum purchase of 2 rounds per transaction. Maximum purchase of 16 tickets per person, per transaction.
• Planning a group event? Contact us at:
  • 1-888-633-7657 (with lodging)
  • 1-866-220-9022 (without lodging)

Delivery

• Your tickets will be sent to you by email directly after your purchase. Please present your electronic tickets directly at Le Diable or Le Géant pro shop.

Tee Time Bookings

• Tee times must be booked online or by phone at 1-866-783-5634 as of March 26, 2024.
• Bookings required and subject to availability.
• No-show penalty is equal to the regular rate of the missed round.
• Golf cart included with each round.

Refund

• Cannot be refunded and are valid for the 2024 golf season only.
• Expired and unused tickets: the prepaid value can be applied towards the purchase of a regular rate round with a fee of $20 (royalty and taxes included).

Validity

• Corporate golf tickets are valid at all times, 7 days per week, during the 2024 golf season.
• Tickets can be used by different players, by the same player for different rounds or offered as a gift.
• Corporate golf tickets are valid on Le Diable golf course and Le Géant golf course. If there is a difference in price between a regular round at Le Géant and the value of a corporate golf ticket, it will not be refunded.
• Access to Le Diable golf course driving range is free of charge for any player with a tee time on Le Diable that same day. Players with a tee time on Le Géant do not have access to the driving range.

Purchase

• To purchase, contact our Sales representative, Éric Gagné, at 1-866-220-9022 or by email.
• Purchase must be made at least 48 hours prior to tee time (2 business days).
• On sale until October 18, 2024.
• Minimum purchase of 8 tickets.

Delivery

• Corporate golf tickets can be picked up at the pro shop.
• Shipping available at no additional cost.
• Photo ID required to pick-up tickets at the pro shop.

Tee times Bookings

• Tee times must be booked online or by phone at 1-866-783-5634 as of March 26, 2024.
• To book your tee time, you do not need to have your tickets in hand.
• Bookings required and subject to availability.
• Cart included with each round.
• No-show penalty is equal to rate paid on the missed round.

Refund

• Cannot be refunded and are valid for the 2024 golf season only.
• Expired and unused tickets: the prepaid value can be applied towards the purchase of a regular rate round.

Restrictions

• Trade and resale of tickets are considered illegal. Under no circumstances can discounted tickets be sold to a hotel or a network of rental cottages in the region and used for this purpose.

Validity

• The Multi-Activity bundle is valid everyday from May 17 to October 20, 2024.
• The Multi-Activity bundle is date specific and valid for 10 days after the first day of use.
• Schedules are subject to change due to weather conditions, without notice. Depending on the time of year, some activities will be opened on weekends only. Please refer directly to the activity in question.

Purchase

• Purchase a Multi-Activity bundle online, by phone at 1-866-783-5633 (toll-free) or at our multiservice centre.
• Children 2-years-old and younger generally receive free entry to most activities, but a free ticket may be required. Please check directly at the activity for more details.

Delivery

• If purchased in advance, you will receive an email containing your electronic tickets 24 hours prior to your arrival. If purchased the same day, you will receive an email containing your electronic tickets a few minutes after your purchase. Please present your electronic tickets directly at the activity.
• If needed, you can also pick-up your ticket at our multiservice centre (photo ID required).

Refund

• Tickets can be refunded up to 72 hours prior to first planned day of use. Not refundable past this period.

Restrictions

• The Multi-Activity bundle is non-transferable (cannot be transferred from one person to another).
• All activities can be repeated and each repetition accounts for one access.
• Guests wishing to repeat an activity will need to get back in line.

Validity

• Each ticket is valid for a round trip to the summit (tickets are date specific).
• The Unlimited Gondola Pass is valid from May 17 to October 20, 2024.
• Unlimited access to the Panoramic Gondola included in 2024/25 Ski Privileges for all Ikon and Ikon Base pass holders. Valid during summer 2024 only.
• Strollers and dogs are allowed in the Panoramic Gondola. Learn more
  

Purchase

• This activity is part of the Multi-Activity bundle! You can purchase your personalized package online, by phone at 1-866-783-5633 or in person at the multiservice centre.
• Purchase Panoramic Gondola ticket and unlimited Pass online, by phone at 1-866-783-5633 (toll-free) or at our multiservice centre during the opening hours.
• Return Panoramic Gondola ticket can also be purchased at our Guest Services Desk at the top of the mountain.
• To get a free round trip Panoramic Gondola toddler ticket for 2-year-olds and under, please make your way to our multiservice centre.
• Ikon pass holders and Montagnards get complimentary access to the Panoramic Gondola.

Delivery

• If purchased in advance, you will receive an email containing your electronic tickets 24 hours prior to your arrival. If purchased the same day, you will receive an email containing your electronic tickets a few minutes after your purchase. Please present your electronic tickets directly at the activity. 
• If needed, you can also pick-up your ticket at our multiservice centre (photo ID required).
• The unlimited Panoramic Gondola pass will be added to your existing Tremblant or Ikon pass or you can pick it up at the multiservice center.

Ikon Pass Holders
• Your Ikon Pass gives you access to the gondola for the summer of 2024. Just go directly to the lift upon presentation of your Ikon Pass or make your way to our Guest Services Desk if you are a new pass holder for the 24/25 season.

Refund

• Tickets can be refunded up to 72 hours prior to first planned day of use. Not refundable past this period.
• The Unlimited Gondola Pass can be refunded up to first use during the 2024.

Restrictions

• Purchased Panoramic Gondola tickets and Unlimited Gondola Passes are not transferable.

Validity

• The ticket is valid for the planned day of use (date and time specific).

Purchase

• This activity is part of the Multi-Activity bundle! You can purchase your personalized package online, by phone at 1-866-783-5633 or in person at the multiservice centre.
• Ticket can be purchased online, by phone at 1-866-783-5633 (toll-free) or at our multiservice centre during the opening hours.
• Limited access. Advance purchase is strongly recommended.
• Planning a group event of 20 people or more? Contact us at:
  • 1-866-214-6940 (with lodging)
  • 1-866-220-9022 (without lodging)

Delivery

• Your tickets will be sent to you by email 24 hours prior to day of the activity. If purchased the same day, you will receive an email containing a QR Code a few minutes after your purchase. Please present your electronic tickets directly at the activity.
• If needed, you can also pick up your ticket at our multiservice centre.
• Please show up 30 minutes before your scheduled start time.

Refund

• Tickets purchased in advance are refundable 72 hours before the activity.
• Tickets purchased on the day are non-refundable and non-modifiable (date and starting time).

Restrictions

• For safety reasons, children 2-years-old and younger old are not accepted at this activity.
• The activity will be held rain or shine. Please dress accordingly.
• Pants, long sleeves and helmets recommended.
• In case of high winds or thunderstorms, Mont Tremblant Resorts and Company reserves the right to delay starting times or to cancel the activity for the safety of staff and visitors.
• In case of cancellation, you will receive a confirmation of cancellation.
• For all cancellations made by Station Mont Tremblant, you will receive a full refund automatically.

Validity

• The lesson is valid for the planned day of use (date and time specific).
• Please show up 30 minutes before your scheduled start time.

Purchase

• Lesson can be purchased online, by phone at 1-866-783-5633 (toll-free) or at our multiservice centre during the opening hours.
• Limited access. Advance purchase is strongly recommended.

Refund

• Lessons purchased in advance are refundable 72 hours before the activity.
• Lessons purchased on the day are not refundable and non-modifiable (date and starting time).

Restrictions

• For safety reasons, children 2-years-old and younger old are not permitted to participate in this activity.
• The activity will be held rain or shine. Please dress accordingly.
• This lesson is intended for beginner-level guests.
• Access to Summer Skiing is mandatory and sold separately.
• Pants, long sleeves and helmet recommended.
• Helmets are mandatory for children 12 years old and under.
• In case of high winds or thunderstorms, Mont Tremblant Resort reserves the right to delay starting times or to cancel the activity for the safety of staff and visitors.
• In case of cancellation, you will receive a confirmation of cancellation.
• For all cancellations made by Station Mont Tremblant, you will receive a full refund automatically.

Validity

• The ticket is valid for 30 minutes. No reservation required for the departure time.

Purchase

• This activity is part of the Multi-Activity bundle! You can purchase your personalized package online, by phone at 1-866-783-5633 or in person at the multiservice centre.
• Ticket can be purchased online, by phone at 1-866-783-5633 (toll-free) or at our multiservice centre during the opening hours.
• Free for children measuring less than 92cm, but they must accompany an adult who has purchased a ticket and share the same tube.
• Limited access. Advance purchase is strongly recommended.
• Planning a group event of 20 people or more? Contact us at:
  • 1-866-214-6940 (with lodging)
  • 1-866-220-9022 (without lodging)

Delivery

• Your tickets will be sent to you by email 24 hours prior to day of the activity. If purchased the same day, you will receive an email containing a QR Code a few minutes after your purchase. Please present your electronic tickets directly at the activity.
• If needed, you can also pick up your ticket at our multiservice centre.
• Please show up 30 minutes before your scheduled start time.

Refund

• Tickets purchased in advance are refundable 72 hours before the activity.
• Tickets purchased on the day are non-refundable and non-modifiable (date and starting time).

Restrictions

• For safety reasons, children 2-years-old and younger old are not accepted at this activity.
• The activity will be held rain or shine. Please dress accordingly.
• Pants, long sleeves and helmets recommended.
• In case of high winds or thunderstorms, Mont Tremblant Resorts and Company reserves the right to delay starting times or to cancel the activity for the safety of staff and visitors.
• In case of cancellation, you will receive a confirmation of cancellation.
• For all cancellations made by Station Mont Tremblant, you will receive a full refund automatically.

Validity

• Your ticket for Tonga Lumina is valid for a single entry at any time during the selected evening, from the opening to the closing of the activity. There are no longer fixed showtimes. Simply present yourself at the activity's entrance arch to enjoy the magical experience at your own pace.

Purchase

• This activity is part of the Multi-Activity bundle! You can purchase your personalized package online, by phone at 1-866-783-5633 or in person at the multiservice centre.
• Buy your tickets online or by phone at 1-866-787-8920.
• Advance purchase is strongly recommended.
• Tickets purchased for the same evening can also be bought in person at the multiservice centre during the day or in the evening.
• Toddler’s admission (2 and under) is free, but you must obtain your free Toddler ticket to access the activity.

Delivery

• Your tickets will be sent to you by email 24 hours prior to day of the activity. Please have them available in a printed version or on your smart phone at the start of the activity.
• If, for any reason, you don’t have your tickets with you, you must pick them up at the multiservice centre. Please allow enough time to pick up your tickets, we will not be held responsible if you are late at the start because of waiting time at the ticket office.

Refund

• Tickets purchased in advance are refundable 24 hours before the activity.
• Tickets purchased on the day are not refundable and non-modifiable.

Cancellation

• The activity will be held rain or shine. Please dress accordingly.
• In case of high winds or thunderstorms, Mont Tremblant Resorts and Company reserves the right to delay starting times or to cancel the activity for the safety of staff and visitors.
• In case of cancellation, you will receive a confirmation 2 hours before the activity begins.
• A red banner will appear on tongalumina.tremblant.ca website and a cancellation notice will be posted on the activity’s Facebook page.
• For all cancellations made by Tonga Lumina or Tremblant, you will have the opportunity to reschedule or receive a full refund of your cancelled activity.

Restrictions

• Children 12 and under must be accompanied by an adult.
• Participants must be able to walk a 1.5-km distance on a trail in the forest, in the dark.
• You can take a small stroller or a backpack-style baby carrier up the chairlift for children unable to walk the entire trail. Note that the use of a front baby carrier is mandatory to take your infant up the chairlift.
• Persons with reduced mobility are invited to reach us at 1-866-787-8920 to enquire about accessibility. Access to activity requires taking a chairlift.
• No minimum weight or height.
• No changes can be made to the starting time and starts cannot be moved up.
• Pets are not allowed onsite.
• It is forbidden to smoke or drink alcoholic beverages during this activity.
• If you booked your activity with a travel agent or a tour operator, please contact them with any question or request, as their conditions may differ.

Validity

• Ticket valid for the planned day of use (date specific).

Purchase

• Reservations recommended at all times.
• Can be purchased in advance online or by phone at 1-888-738-1777, or on site at the brind’O Aquaclub counter according to availability.
• The Combo waterplay area and fitness room is available on site at the brind’O Aquaclub counter only.
• Preferential rates are available for citizens of Mont-Tremblant, Montagnards and resort employees, upon presentation of proof of status and are valid on regular rates only.
• For a group reservation (20 people or more), contact us at 1-866-220-9022.

Delivery

• Your tickets will be sent to you by email 24 hours prior to day of the activity. Please present your electronic tickets directly at the brind’O Aquaclub counter.

Refund

• Can be refunded up to 72 hours prior to your activity, your tickets can be refunded on a credit card. Not refundable past this period.

Restrictions and rules

• Access is non-transferable (cannot be transferred from one person to another).
• To access the water slides, children aged 11 and under must be accompanied by an adult aged 18 and over.
• Access to the fitness room is reserved for people 16 years and over (with proof of ID).
• Wearing a bathing suit is mandatory.
• Children 2 years or under must wear a swim diaper. Only Little Swimmers type swim diapers are allowed.
• It is compulsory to take a shower before swimming.
• Wearing shoes or boots is prohibited.
• Aqua shoes are not permitted on the water slides.
• Bags and accessories are not allowed.
• Bring or consume food is prohibited.
• Running or shoving is prohibited.
• Climbing on the structure is prohibited.
• Alcohol and psychotropic substances are prohibited.
• Smoking or vaping is not permitted on site.
• Always respect on-duty attendants’ instructions.
• We are not responsible for lost or stolen items.

Validity

• Ticket valid for the planned day and departure time.
• The first ride must be made on the day and time indicated on the ticket, the rest of the rides must be made before the end of the current day.

Purchase

• Purchase your tickets online, by phone at 1-888-738-1777 or in person at all times at the multiservice centre or Luge ticket office during the ticket office opening hours. Subject to availability.

Delivery

• Your tickets will be sent to you by email 24 hours prior to day of the activity. If purchased the same day, you will receive an email containing a QR Code a few minutes after your purchase. Please present your electronic tickets directly at the activity.
• You can pick up your ticket at our multiservice centre or Luge ticket office.

Refund

• Can be refunded up to 72 hours prior to first planned day of use. Not refundable past this period.

Restrictions

• Tickets are not transferable.
• The Friends and Family package must be used by the number of riders corresponding to the product (see pricing above).
• Children less than 110 cm (3’7") in height must ride with an adult (16+) paying. Minimum 85 cm (2’8").
• Minimum height to drive the luge: 110 cm (3’7").
• Minimum height to take the chairlift without an adult is 135 cm (4’4").
• Pregnant women are not allowed to enter this activity.
• The activity runs rain or shine.

Luge code of conduct

• No alcohol or drugs: Do not ride the luge if your ability is impaired through use of alcohol or drugs.
• No helmet, no ride: Helmets must be worn at all times when riding the luge.
• Secure loose clothing and articles: Jackets, garments, scarves, long hair and any personal articles should be secured to avoid damage or loss.
• Keep both hands on the handlebar at all times: Keep both hands on the handlebar at all times while riding to ensure ease of steering and braking.
• Keep your feet in the luge cart at all times: Do not put your feet outside of the cart foot-well, unless completely stopped, as injury may result. Footwear must be worn at all times. Use the brakes to slow or stop the cart!
• Pull back to stop: To slow yourself or stop the cart pull the handle bars back toward you. Do not stop by pushing handle bars forward.
• Respect signs: Obey all signs and warnings and never venture off track.
• Keep in under control: Remain in control of your speed and direction. Make sure you can stop and avoid any person or obstacle, as it is the luge rider’s responsibility for keeping their luge cart under control. Stay alert in case quick reaction is needed to avoid a collision.
• Give way and don’t block the track: Yield the right of way to persons downhill and choose a course that ensures their safety. A rider in an uphill position is responsible for maneuvering to avoid them. Stop on the track only if you are visible from above and if you are not obstructing the track. Only stop at the side of the track out of the way of others.
• No group racing, no bumping or skidding: Racing in groups is not permitted. Do not bump into other carts. Do not skid the luge cart wheels.
• Give luge ranger a hand: If you are involved in, or witness an accident, remain at the scene and identify yourself to first-aid staff.
• No hand-held devices are permitted to be carried while riding:This includes cameras, phones and selfie sticks.

Validity

• Tickets are date specific.
• Tickets are not transferable.
• The Beach and Tennis Club access gives access to the beach facilities only.

Purchase

• This activity is part of the Multi-Activity bundle! You can purchase your personalized package online, by phone at 1-866-783-5633 or in person at the multiservice centre.
• Purchase at our multiservice centre or directly at the Beach and Tennis Club counter.
• The beach pass can be purchased directly at the Beach and Tennis Club counter.

Delivery

• Your tickets will be sent to you by email 24 hours prior to day of the activity. Please present your electronic tickets directly at the activity.

Refund

• Not-refundable.
• The season pass can be refunded up to first use during the 2024 summer season.

Restrictions

• Access to tennis courts not included.
• Pets are not allowed at the beach.
• Lunch boxes are permitted (no alcohol).
• Entry fee is mandatory for all, including non-swimmers and guests who want to enjoy the beach bar.
• Parking is reserved for guests of the Beach and Tennis Club, the Centre nautique Pierre Plouffe and the tennis.

Purchase

• Purchase online 48 hours in advance, by phone at 1-888-738-1777 or in person at the Guest Services Desk of Centre Aventure Sommet des Neiges at all times.
• Special group pricing is available for groups of 10 people or more. For more information, please provide your phone number at ventes@ziptrek.com:
  • 15% on regular price when booking for 10 to 14 people
  • 20% for a group of 15 people or more, including at least one adult (18+)

Delivery

• You must check in at the Centre Aventure ofSommet des Neiges 15 minutes prior to your time.

Refund

• For full refund, cancellations must be made 24 hours in advance (72 hours for groups of 10 or more).
• Refund provided or alternate tour booked if the activity is closed due to unforeseen events such as lighting.

Restrictions

• For 7 years old and over.
• 7 to 14 years old and under must be accompanied by a paying adult (15 years old and over).
• Minimum weight: 34 kg (75 lb); maximum weight: 125 kg (275 lb). Children under 34 kg (75 lb) who are over 7 years old can go tandem zipping with a guide (maximum 2 tandems per tour).
• This activity requires some moderate physical exertion which includes trail walking and stair climbing. All participants have to wear athletic or hiking shoes and must be in adequate physical condition or they may be denied access to the activity.
• Wearing a helmet and harness is mandatory.
• Maximum weight limit is subject to change due to weather conditions, without notice.
• All participants must sign a waiver prior to the activity. Waivers for participants under the age of 18 must be signed by parent or legal guardian.
• Tours run rain or shine.
• Pregnant women are not allowed to enter this activity.

Validity

• Minimum of 20 participants, maximum of 32.
• Ticket is transferable (can be transferred from one person to another).
• Dates are subject to change according to weather and snow conditions.
• Season opening and closing dates can vary according to weather conditions.

Booking

• Book online before midnight on the day prior to the activity or 24 hours or more in advance by phone at 1-888-738-1777 or in person at one our multiservice counters.
• Participants will join a group of 20 to 32 participants but can also book for a private event by calling 1-888-681-5978.
• An email address, a phone number and a valid credit card are required upon booking. Full payment will be charged to guarantee booking.
• Subject to availability.

Delivery

• Tickets will be handed out by the guide at the meeting point (Ski Valet service).
• Rented snowshoes will be handed to you  at the meeting point (Ski Valet service).

Refund

• Can be refunded up to 72 hours before the beginning of the activity.
• If the minimal number of participants is not reached (20 participants), the participants will be notified within 24 hours prior to the activity.
• In the case of adverse weather conditions, the activity will be cancelled and the participants will be reimbursed.

Restrictions

• Participants must be at least 13 years old.
• All participants must be able to walk with snowshoes for a 5-km distance.
• Participants must wear clothes and winter boots adapted to the weather (multi-layers recommended).

Validity

• A daily access or the alpine touring season pass is mandatory to access designated alpine touring areas.
• The daily access is valid only for the day it was purchased for.
• The alpine touring season pass valid throughout the 2023/24 ski season, according to snow conditions.

Purchase

• The daily access can be purchased online, by phone at 1-888-738-1777, at any multiservice centre or at Le Randonneur rental centre (Chalet des Voyageurs).
• The daily access is included with alpine touring equipment rental at Le Randonneur rental centre (Chalet des voyageurs).
• The alpine touring season pass must be purchased in person at any multiservice centre or at our Guest Services Desk.
• The alpine touring season pass is free for Tonik and Ikon pass holders.

Delivery

• Daily access must be picked up at multiservice centre.
• Tonik and Ikon pass holders must pick up their free alpine touring season pass at our Guest Services Desk or at any multiservice centre.

Refund

• The daily access can be refunded up to 72 hours prior to first day planned of use. Not refundable past this period.
• The alpine touring season pass is not refundable.

Restrictions

• These products are not transferable.
• It is forbidden to climb or ski down the mountain outside of mountain operation hours.
• It is forbidden to camp on the mountain.
• Mont Tremblant is located in the Parc national du Mont-Tremblant. Thus, pets are not allowed (dogs and cats).

Restrictions

• Children under 12 years old must be accompanied by an adult.
• Helmet are recommended on the slides for children under 12 years old.
• The use of a toboggan or any similar object in the slides is prohibited. It is only permitted to slide down in the seated position.